Why join us?
Whitelaw Twining is a highly successful multi-disciplinary firm with a focus on litigation and with offices in Vancouver, Calgary, and Toronto providing a full range of legal expertise. In 2022, we increased the opportunities for our firm and our staff by joining the DWF Group, a global provider of integrated legal and business services.
We are an innovative, passionate team, promoting a professional, supportive, and engaging environment to our team members. Since the beginning, we’ve pushed beyond standard litigation to find progressive, creative solutions for our clients.
Whitelaw Twining is extremely proud of its professional work environment that encourages team and social interaction between staff and lawyers. We believe that people work best in a collegial atmosphere where they are empowered to build their careers and make a positive contribution to our work environment.
Join us at WT!
We are currently seeking an Billing Specialist to join our Vancouver team to support the Finance department. This position is ideal for a team player with a strong work ethic, attention to detail, and a proactive approach. The ideal candidate will have the ability to multi-task, and excellent communication skills.
Responsibilities
- Generate draft bills (prebill/proforma) for Professional review
- Make edits and revisions based upon Professional requests and in compliance with client billing guidelines and client contracts
- Prepare invoices and ensure the distribution of the bills to internal team or client via email or e-bill
- Provide supporting copy of expense (disbursement) back up to accompany invoices as necessary
- Assist teammates on billing during high-peak period, coordinate with accounting department to resolve any billing issues
- Maintain and update Billing Information sheets
- Accurately respond to Client/Matter billing inquiries in a timely manner
- Ensure successful e-billing invoices submission to client portal (Bottomline, TyMetrix, CounselLink, CounselGo, etc)
- Analyze billing rejection, denials and past-due accounts, and work to resolve outstanding issues
- Manage file listing - follow up on missing budgets and closing files
- Prepare client reporting as required
- Review and follow up on outstanding AR as necessary
- Timely respond to internal/external request and enquiries
- Ad hoc projects
What will help you succeed in this role?
- Minimum of 3 year experience in a law firm billing
- Excellent customer service and communication skills
- Basic knowledge of accounting principles, practices, and procedures;
- Proficiency in using accounting software and MS Office applications, particularly Excel;
- Strong attention to detail;
- Client service oriented and team player;
- Willingness to learn and grow, take on new responsibilities as needed;
- Ability to excel in a high volume, fast-paced environment;
- Knowledge of law firm billing processes and understanding of legal billing software is highly desirable (e.g., Elite or 3E);
What we offer
Salary Range for this role is 50k-60k per year.
Benefits & Perks We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth.
Our benefits include:
• a wellness allowance for fitness expenses;
• an annual education/tuition allowance;
• flexible health and dental coverage;
• long term disability insurance;
• personal days to help balance outside commitments;
• employee assistance program;
• monetary incentive for employee referrals;
• casual day every Friday
Our firm benefits include Extended Health benefit, Dental coverage, LTD, DI, wellbeing allowance, casual dress code, early finish ahead of statutory holidays and more.
About us
Whitelaw Twining is part of a global legal and business services firm DWF, with over 4,000 employees worldwide. In Canada we have offices in Toronto, Vancouver, Calgary and Victoria. We focus on insurance, commercial litigation, construction, bodily injury, and alternative dispute resolution.
Despite our global reach, we maintain a close-knit, supportive work environment. We are committed to mentoring and professional development, empowering our team members to grow their careers and contribute positively to both the firm and the community.
