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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
CRC Benefits is seeking a detail-oriented, process-driven New Business Quoting Manager to lead and optimize quoting and proposal functions in the Central South Region. This highly visible leadership role is responsible for managing a high-volume team of Quoting & Proposal Specialists to ensure timely, accurate, and high-quality responses to group insurance RFPs. The ideal candidate will possess strong operational acumen, leadership experience, and a deep understanding of insurance quoting systems and carrier portals.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Lead, mentor, and manage a regional team of Quoting & Proposal Specialists in a fast-paced, high-volume environment.
- Hire, train, and develop team members, while establishing a culture of excellence, accountability, and continuous improvement.
- Create and enforce high standards for accuracy and timeliness in the RFP process.
- Develop and implement best practices and workflows that drive efficiency and consistency.
- Leverage internal quoting systems (CRQS) and external carrier portals to manage daily quoting activity.
- Ensure all quotes and proposals are delivered with precision to meet/exceed service level agreements.
- Collaborate with the Regional Vice President and Sales leadership to align operational support with strategic objectives.
- Monitor/analyze team performance data to identify trends, address gaps, and improve outcomes.
- Foster strong relationships with internal stakeholders and external carrier partners to resolve issues and streamline processes.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Business, Operations, or a related field preferred.
- 5+ years of experience in sales operations or group insurance quoting, with at least 2 years in a leadership role required.
CERTIFICATIONS, LICENSES, REGISTRATIONS
FUNCTIONAL SKILLS
- Strong familiarity with CRQS or similar quoting systems and multiple carrier proposal portals.
- Demonstrated success in managing and developing teams.
- Exceptional attention to detail, organizational skills, and ability to manage competing priorities.
- Process-oriented mindset with a focus on quality, consistency, and service delivery.
- Excellent interpersonal and communication skills.
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.
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