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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The Capacity Management role is responsible for overseeing selected insurance and reinsurance programs within Starwind. This includes ensuring optimal coverage, cost efficiency, and managing key relationships. The role involves negotiating reinsurance treaties and program agreements, maintaining relationships with insurers, reinsurers, and brokers, and analyzing capacity-related needs to support Starwind’s risk management strategy.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Program Management: Design, implement, and manage insurance and reinsurance capacity for new and ongoing programs to align with Starwind’s risk appetite and business objectives.
- Strategic Capacity Management: Support, design, and implement strategic capacity initiatives such as ILS/sidecars, multi-program capacity, and other strategic arrangements (e.g., initiatives with retailers and wholesalers). Ensure data and reporting compliance.
- Negotiation and Placement: Negotiate terms and conditions of insurance capacity and reinsurance treaties with capacity providers to secure favorable terms.
- Relationship Management: Build and maintain strong relationships with insurers, reinsurers, brokers, and other stakeholders.
- Risk Analysis: Conduct thorough analysis of Starwind’s risk portfolio to determine insurance and reinsurance needs and recommend appropriate coverage.
- Compliance and Organization: Ensure all insurance and reinsurance activities comply with regulatory requirements and internal policies. Maintain organized systems and keep internal reporting dashboards and data repositories up to date.
- Reporting: Prepare and present detailed reports on insurance and reinsurance activities, performance, and market trends to senior management. Monitor relationships across capacity providers and analyze their results along with evaluation of working relationship status over time and expectations for the future.
- Monitor and Guide: Facilitate capacity provider audits, help develop and update underwriting and claims management guidelines, and ensure new and ongoing capacity programs are progressing as expected and delivering desired outcomes.
- Claims Management: Oversee the insurance and reinsurance claims process, ensuring timely and accurate recovery from insurers and reinsurers.
- Market Research: Stay updated on market trends, regulatory changes, and emerging risks to inform capacity strategies.
- Develop and Monitor: Build strategic capacity development plans for new lines of business that Starwind desires to enter along with summaries of market and legal environment conditions and Starwind’s response to those conditions.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree or equivalent work related experience
- X+ years of previous change management experience
CERTIFICATIONS, LICENSES, REGISTRATIONS
FUNCTIONAL SKILLS
- Proven ability to design, implement, and manage complex insurance and reinsurance programs, ensuring alignment with strategic business goals
- Strong capability to develop and execute strategic capacity initiatives, including alternative risk transfer mechanisms and multi-program structures
- Skilled in negotiating favorable terms with insurers, reinsurers, and brokers, with a focus on long-term relationship building and value creation
- Proficient in analyzing risk portfolios, interpreting data trends, and recommending appropriate insurance and reinsurance solutions
- Deep understanding of regulatory frameworks and internal compliance standards related to insurance and reinsurance operations
- Excellent written and verbal communication skills, with the ability to present complex information clearly to senior leadership and external stakeholders
- Strong interpersonal skills to build and maintain productive relationships with internal teams, external partners, and capacity providers
- Competent in maintaining organized systems, dashboards, and repositories; skilled in preparing detailed performance and market trend reports
- Experience in overseeing claims processes, ensuring timely and accurate recoveries, and resolving disputes effectively
- Ability to conduct thorough market research and apply insights to inform strategic decisions and capacity development plans
- Familiarity with insurance and reinsurance software platforms, data analytics tools (e.g., Excel, Power BI, Tableau), and CRM systems
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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