Job Description
Supports Management in the monitoring and safeguarding of company assets, achieved through analyzing and reconciling receivable transactions. Effectively communicates with internal and external customers, while successfully maintaining a high level of customer service. Duties are performed under direct supervision. This position reports directly to Accounting Supervisor.
Responsibilities
- Ensure timely collection of receivables per accounting protocol
- Send manual past due notifications as needed
- Review sub-ledger and AR workbook for unsent auto notices and handle accordingly
- Respond promptly to premium billing inquiries from customers / clients
- Identify accounting discrepancies within the accounting sub-ledger and provide resolution
- Process adjustments and write-offs within Analyst authorized threshold
- Escalate Aged accounts and reconciling items according to protocol
- Monitor premium Audits and escalate items according to protocol
- Record collection activity in accounting notes
- Other duties as assigned by the leadership team
Qualifications
- Bachelor’s Degree- (Accounting or Finance preferred) or equivalent work experience
- Strong customer service skills
- Excellent written and verbal communication skills
- Able to work in a fast-paced environment and complete work within scheduled deadlines
- Strong Microsoft Excel skills
- Strong analytical and problem-solving skills
