Position Summary:
The Senior Claims Advocacy Specialist is responsible for developing and implementing claim analysis and advocacy strategies. The role serves as a subject matter expert on complex issues and collaborates with internal stakeholders to innovate solutions for claims management. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market.
Location:
Rotterdam, Netherlands
What will your job entail?
Key Responsibilities:
- Claims Management: Handle and resolve complex marine insurance claims from inception to settlement.
- Investigation: Conduct thorough investigations to determine the validity of claims, including gathering and analysing evidence.
- Documentation: Prepare and maintain accurate records of claims, correspondence, and settlements.
- Client Communication: Communicate effectively with clients, brokers, and other stakeholders to provide updates and resolve issues.
- Compliance: Ensure all claims are handled in accordance with company policies, industry regulations, and legal requirements.
- Reporting: Prepare detailed reports on claims status, trends, and outcomes for management review.
- Team Collaboration: Work closely with other departments, including underwriting and legal, to ensure a coordinated approach to claims handling.
Qualifications:
- Education: A completed HBO degree, preferably in Financial Service Management or a specialization in "Law," with an HBO/WO working and thinking level. Bachelor's degree in Insurance, Business, Law, or a related field.
- Experience: Experience in marine insurance claims handling.
Skills:
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Knowledge of marine insurance policies, regulations, and industry standards.
Personal Attributes:
- Detail-oriented with a high level of accuracy.
- Strong organizational and time management skills.
- Ability to handle high-pressure situations and meet deadlines.
- Professional and customer-focused attitude.
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
