Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?
Learn more about our unique culture and history .
Job Opportunity
BHSI is seeking a Product Owner to join our growing Small Commercial Technology Team. This role is central to building the modern platform that will power BHSI’s expansion into the Small Commercial insurance market. At the core of this platform is a new Policy Administration System, with the broader ecosystem designed to evolve iteratively based on market needs and product roadmaps.
This role requires someone who not only understands product development and Agile delivery, but also brings a strong background in commercial insurance — including how underwriting, policy servicing, and product strategy intersect. The ideal candidate will have prior experience working within or alongside business teams in the insurance space, and will bring that domain knowledge to help shape a scalable, compliant, and efficient platform.
As Product Owner, you’ll help lead the definition, delivery, and refinement of the platform, working across business and technology to translate strategy into clear execution. You will partner with stakeholders across Underwriting, Operations, Claims, Product, Actuarial, Legal, and Distribution to ensure solutions are aligned with business goals and built for long-term scale.
This is a unique opportunity for someone who thrives in a build-first environment, excels at simplifying complexity, and is energized by shaping how a team works—not just what it builds.
Duties & Responsibilities
- In partnership with Product Manager, own the product vision and roadmap for critical platform capabilities in partnership with Underwriting, Technology, and other business stakeholders.
- Manage and refine the product backlog, ensuring stories are clear, prioritized, and aligned to business value, technical feasibility, and platform vision.
- Act as the voice of the customer and translate business processes, regulatory needs, and strategic initiatives into actionable stories and workflows.
- Collaborate daily with engineering, QA, architecture, and other cross-functional partners to clarify requirements, remove roadblocks, and support high-quality delivery.
- Contribute to the evolution of our Agile practices as the team matures—participating in sprint planning, retrospectives, demos, and quarterly planning activities.
- Drive alignment with broader business goals, participating in planning across platform initiatives and coordinating with other product owners where appropriate.
- Define and track KPIs and success metrics to assess product health, identify areas for improvement, and drive continuous delivery of value.
- Champion user experience and system simplicity in all decision-making, ensuring the platform is built with sustainability and operational effectiveness in mind.
- Lead post-launch support, including defect triage, user feedback analysis, and the continuous enhancement of platform features.
- Ensure compliance with legal, regulatory, and data standards, and proactively surface risks or dependencies impacting delivery.
Qualifications, Skills And Experience
- 5+ years of experience in product ownership, platform management, or business systems analysis
- Strong commercial insurance experience is required — particularly in areas such as underwriting, policy administration, product development, or claims
- Proven ability to work cross-functionally and drive clarity across complex initiatives
- Comfort working in fast-paced, ambiguous environments where agility, ownership, and problem-solving are essential
- Familiarity with Agile tools (e.g., Jira, Azure DevOps, Confluence) and backlog management best practices
- Experience with process mapping and visualization tools (e.g., Lucidchart, Visio)
- Understanding of enterprise system design, data models, and integration patterns
- Strong communication skills, with the ability to influence across all levels of the organization
- A bias for action, a builder’s mindset, and an appreciation for simplicity over complexity
BHSI Offers
- A competitive package and exciting growth opportunities for career-oriented teammates.
- A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
- A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
- Benefits that support your life and well-being, which include:
- Comprehensive Health, Dental and Vision benefits.
- Disability Insurance (both short-term and long-term).
- Life Insurance (for you and your family).
- Accidental Death & Dismemberment Insurance (for you and your family).
- Flexible Spending Accounts.
- Health Reimbursement Account.
- Employee Assistance Program.
- Retirement Savings 401(k) Plan with Company Match.
- Generous holiday and Paid Time Off.
- Tuition Reimbursement.
- Paid Parental Leave.
The base salary range for this position in Boston, MA is $120,000 - $160,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization
