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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Through technical direction and oversight, the incumbent is responsible for managing and analyzing claims handling activities for Claims Examiners; ensuring compliance with legal and regulatory requirements and Company standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Effectively manage assigned team of Claims Examiners and performance of same.
2. Review all new losses assigned to Claims Examiner team. Provide effective technical direction and ongoing guidance, ensuring timely and accurate documentation of claims activities.
3. Ensure all actions taken are consistent with Company guidelines, insurance industry regulations, and best practices.
4. Extend settlement authority on claims exceeding an Examiner's authority.
5. Assist with hiring, training, coaching, and mentoring Claims Department personnel.
6. Assist in the development and execution of the Wellington Claims Trainee program. Participate as an instructor and monitor quality of same.
7. Participate in the audit process by reviewing performance on individual claim files against Company standards, arriving at a reasonable, accurate, and clearly documented conclusion.
8. Interface with other units within the Company to analyze and improve program performance.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Eight years of related experience, with one year of management experience in property claims
2. Associate's degree (A.A. or A.S.) or equivalent from a two-year college, business school, or technical school
3. Adjusters License for states in which the Company conducts business
Preferred Qualifications:
1. Bachelor's degree (B.A. or B.S.) from a four-year college or university
2. Completion of a major insurance designation, or actively pursuing insurance related courses
3. Fluency in Spanish
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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