As a key member of the Governance team (Line 1B), the Policy & Compliance Manager will lead the development and oversight of the Regulatory Compliance Management Framework for our Personal Insurance and Claims business units. This role ensures alignment with corporate policies, legal requirements, and regulatory standards, while fostering a culture of compliance and continuous improvement.
What can you expect in this role?
Regulatory Compliance Leadership
- Establish and manage a robust Regulatory Compliance Management Framework, including ownership, maintenance, and supporting tools.
- Identify legislative and regulatory changes, assess impacts, clearly communicate compliance requirements to business leaders, and lead compliance initiatives.
- Partner with Legal and Enterprise Risk teams to implement corporate policies to meet compliance requirements.
- Develop, implement, and maintain department-specific policies (e.g., Claims, Underwriting) in collaboration with business leaders.
Compliance Advisory & Reporting
- Provide expert guidance and training to business units on regulatory requirements, policy adherence and compliance best practices.
- Lead regulatory reporting activities to ensure accurate and timely submissions.
- Coordinate gathering of information in response to regulatory requests.
- Investigate and support remediation of compliance incidents and gaps.
Compliance Monitoring and Testing
- Plan and execute compliance testing to ensure ongoing adherence to regulations.
- Recommend and support implementation of solutions to close compliance gaps.
- Provide periodic reporting on the overall state of regulatory compliance to senior management.
What You Bring to this role:
- Bachelor’s degree in Business Administration, Law, Risk Management, or a related field.
- Minimum 7–10 years of experience in policy development, regulatory compliance, or governance, preferably within the P&C insurance or financial services industry.
- Strong understanding of legislative and regulatory frameworks impacting insurance or financial services operations.
- Proven ability to lead cross-functional initiatives, communicate effectively, and influence stakeholders.