Reporting to the Claims Operations Analytics Manager, the Claims Planning Specialist will be responsible for maintaining a deep awareness claims processes and data flows helping stakeholders design measurement framework for planned initiatives (e.g. cost savings, business adoption). Data Analyst is responsible for business problem formulation, requirements gathering, identifying relevant data sources or sub processes in which to deploy new KPIs, identifying new data requirements, analyzing and synthesizing data from multiple sources, and ultimately producing high quality insights that demonstrate a full narrative. This position involves a significant amount of collaboration - the successful candidate will be highly adaptable and able to prioritize multiple critical projects.
What can you expect in this role?
- Collaborate with various departments and capture current and planned process changes to design and develop business cases, success criteria and benefits tracking metrics
- Extract, clean, structure raw data, validate, analyze and review results
- Address ad-hoc requests to produce actionable business insights and reports when requested by business partners
- Perform deep dive analysis while determining key data correlations and trends
- Assist with other data management activities (testing, mapping, cleaning, etc)
What do you bring to the role?
- Min 3 years experience, focusing on data analysis and storytelling is an asset
- Excellent verbal and written communication skills are essential – true ability to work collaboratively to achieve team goals
- Proven analytical skills with exceptional attention to detail
- Curious enjoys problem-solving coupled with strong critical thinking skills
- Insurance industry experience (preferably P&C Insurance sector) would be beneficial but is not required
- Advanced Excel and PowerPoint skills. SQL, reporting tools, such as Tableau
- University Degree – Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field
Salary range is $69,000 - $127,000
