Job Description
JOB DESCRIPTION
Chubb is currently seeking a Property SIU Investigator to join our team working in Florida and the Southeast. This position can be located in either Miami, Tampa or Orlando. This individual will work to build relationships with insureds, claims staff, defense counsel, agents and brokers in the Southeast Region.
Qualifications
The Property SIU Investigator is responsible for investigating first party property claims of a questionable nature including potential arson or other fraud related concerns. Position will be responsible for the efficient and consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes and regulations. The SIU Investigator will be expected to develop highly detailed background information and conduct comprehensive investigations on these questionable claim scenarios that will lead to a coverage determination arising out of first party property claim submissions. The SIU Investigator will also be expected to interact and communicate with various claims and underwriting partners as well as legal counsel, local, state and federal law enforcement, and other regulatory agencies.
Competencies/Technical Skills
Candidates should possess a minimum of 3-5 years of experience as an SIU investigator, or as a law enforcement investigator with experience as a detective, as an investigator with Army CID or other similar law enforcement agency. Candidates must have knowledge of insurance contracts, investigative techniques, legal requirements, and state insurance regulations. Candidates should also be familiar with insurance fraud statutes, and must have the ability to work with and communicate with a wide spectrum of people, develop and maintain strong business relationships with internal and external customers. Proficiency with Microsoft Outlook, Microsoft Word, and Microsoft Excel is needed. Utilize tools such as ISO, Accurint, and TLO to obtain background information on all individual parties and businesses involved in a claim.
The candidate must be detail oriented, and have excellent written and verbal communication skills; must be customer service oriented and possess an understanding of Personal and Commercial lines insurance contracts. Excellent time management skills is critical to this position.
Daily Activities
- Uses knowledge, skills and experience to review and investigate suspicious first party claims.
- Works with SIU and Claims Management to develop and present anti-fraud awareness and recognition training to Claims partners across the Property Claims Organization.
- Uses understanding of the P&C industry and investigative skills to conduct timely, thorough, fair and impartial investigations on all referred claims.
- Understands state laws within Florida and the Southeast region and complies with all state and local statues. Builds relationships within the SIU community and with regulatory agencies charged with combating insurance fraud.
- Uses available resources to conduct background checks on referred claims and conducts interviews in-person or by video as needed and directed by SIU Management.
- Prepares comprehensive investigative reports documenting field investigations and presents the results of the investigation to SIU and Claims Management when requested.
- Works closely with SIU counsel and attends Examinations Under Oath (EUO’s) as required by SIU Management.
- Participates in claims decision recommendations.
Education
College Degree and prior investigative or law enforcement experience required.
Professional Insurance Designations desired, but not required.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
