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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features.
The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion.
The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery.
KEY RESPONSIBILITIES
Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Marketing to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.
QUALIFICATIONS
Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
Five or more years of insurance, financial services, or other relevant work experience.
Three or more years of product, analysis, technology, and/or design experience.
Three or more years of leading cross functional teams.
Equal enthusiasm for high-level strategic planning and tactical daily execution.
Experience defining/driving vision of experience programs and/or partnership based programs.
Experience defining and delivering large-scale online initiatives.
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues.
Ability to lead cross-functional teams without formal authority.
Comfortable managing concurrent projects in a fast-based, results-driven environment.
Comfortable with ambiguity, leading work autonomously, and making independent decisions.
Excellent skills in presentation, facilitation, communication, and negotiation.
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision.
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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