Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The role
Supports their Team and works with specifically assigned clients, to place risks with insurers to deliver an excellent and comprehensive service in the administration of new business and renewals. Negotiates effective terms to ensure client needs are best met in relation to suitable pricing and cover. They are responsible for managing/supervising other members of the team.
What you’ll do
Planning/Reporting:
Works with minimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
Participates in team meetings as required, reporting on business progress within their area of expertise
Manages assigned projects and contributes to other projects as required
Provides relevant management information to senior managers to assist with budgeting
Provides input to team meetings to ensure appropriate information is considered, observations from the market are shared and client issues resolved
Supports research activity to assist the development of new business
Technical:
Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
Plans the most appropriate solution for the client’s demands and needs
Devises placing strategies
Negotiates with underwriters on wording and contract amendments
Reviews wordings and gathers appropriate market intelligence to ensure the company’s product offering is up to date and relevant to current/respective market conditions/requirements
Develops strong relationships with markets
Collates and communicates client requirements to ensure appropriate marketing of the risk
Checks market presentations
Liaises with clients and ensures client queries are resolved
Responds to market and third party queries as appropriate
Is aware of, and satisfies, territory, tax and legislation requirements
Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
Policy, Process and Procedures:
Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
Processes data promptly and accurately on relevant systems in order to support and improve high levels of client service/internal process execution and to facilitate informed analysis
Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements
Ensures that self and direct reports adhere to company policies and procedures and obtain necessary authorisations at appropriate points in the process
Who we’re looking for
Experience of working in a similar or related role
Understands the relevant regulatory and legal frameworks
Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness
Relevant product(s) knowledge is required
Relevant experience in an account handling or technical role is desirable
Good understanding of Team objectives and how own role contributes to these
Specific systems’ knowledge relevant to role
Some experience of training/coaching others desirable, but not essential (training will be provided)
GCSE Maths and English (or equivalent)
A levels
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
