Job Profile Summary Participate in a dynamic Marine underwriting environment and contribute to the team delivering on its business plan. Job Description I. Underwriting Assist in the review of new and renewal risks including slip analysis, perform rating analyses, contract certainty review and undertake premium monitoring Assist in PML analyses in conjunction with the modeling/aggregation team Monitor risks written and due for renewal. Prepare reports and statistical information as required by the underwriters. Assist with the developments and enhancements of underwriting systems where applicable, e.g.: new and/or enhanced benchmarking models, etc. Liaise with brokers and develop good working relationships with broking and support teams. Assist in the preparation of slips for peer review & liaise with peer reviewer as and when required. Use market, industrial and other sources to enhance awareness of technical factors and developments relevant to portfolio underwriting and the oil & gas industry generally. Attend market risk presentations and market body meetings as and when required To keep abreast of underwriting related issues including legal developments Underwriting in line with current letter of authority issued by CSL compliance Liaise with other business areas within Chaucer as required including claims, internal risk review, actuarial etc. as required. II. Underwriting Ops (Review and Oversight) Policy Data Capturing: Instruct Velonetic to accurately capture policy data. Responsible for ensuring account administration pre and post bind, maintenance and monitoring is up to date and accurate in Charisma. Premium worksheet verification: Sense check work done by Velonetic as it has downstream impact on credit control and premium matching Closings/Statements: Vetting closing details and then instruct Velonetic for any Charisma amendment as necessary. Filing of Closings/Statements. Credit control: when escalated to underwriting team, liaise as required with brokers, finance and Velonetic in all respects to ensure accurate collection of premium and recording in Charisma. Regulatory Responsibilities Manage the relationships with Customers, Agents and Service Providers: Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction; Foster positive relationships with Customers and attain an understanding of their needs; Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate; and, Assist with the completion of all required annual product review assessments to agreed timescales with approvals obtained and recorded Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers. Skills and Competencies Knowledge of the Lloyd’s & / or Company Market Knowledge of Marine Hull, Marine Cargo, Specie Industry practices and procedures Experience working in insurance/reinsurance company in similar capacity Excellent knowledge of Microsoft Word, Excel, Outlook, Powerpoint, Teams, Nitropro and Adobe Education Organised and able to work to tight deadlines and manage multiple priorities Able to communicate with different levels and is adaptable Resilient and able to work in a pressured environment Works as part of a team ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process. Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets. We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams. Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating. Chaucergroup.com