You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA’s benefits, check out our Candidate Guide.
JOB DESCRIPTION:
In joining our Large Account Primary Casualty Underwriters team, you will be a high-level individual contributor responsible for overall management, business development, growth and profitability of a book of Large Account Casualty business including Manufacturing, Distributors, Education, Real Estate, Technology, Wholesale, Retail, Service classes spanning a wide range of industry segments and revenue bands. This position will have a heavy emphasis on new business production of risk management primary casualty accounts.
Recognized as a technical expert in an underwriting specialty, including loss sensitive account structures, you will drive business results through strong sales, marketing and relationship building skills with external Agents and internal business partners (local Branch and Home Office teams) and Units (Claim and Risk Control). Our Standard Lines operating model focuses on underwriting performance, exposure-based pricing, and building strong producer and customer relationships.
This position will be in the Atlanta, GA office (Sandy Springs) working from a hybrid model 2 – 3 days per week in the office. The ideal candidate will have 3 - 10+ years of large account casualty loss sensitive underwriting experience.
Position Summary
The Underwriter is responsible for using technical, sales and analytical skills to provide insurance solutions that help CNA’s customers manage risk. The Underwriter will have a thorough understanding of CNA’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.
You will be responsible for the profitable growth of an assigned book of business, utilizing underwriting policies and guidelines, rating rules and insurance laws and regulations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Underwriting Expertise
- Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA’s guidelines and standards
- Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
- Uses all appropriate underwriting tools (, disciplines and knowledge of strategies to ensure underwriting guidelines are followed
- Analyzes coverage and limits of underlying policies to properly structure the CNA Umbrella or Excess attachment and coverage.
- Completes underwriting write ups to detail the underwriting thought process including analysis of operations, exposures, coverage and losses.
- Demonstrates technical underwriting skills through thorough account reviews and file documentation
- Adheres to guidelines and underwriting discipline to minimize exposure and appropriate price
- Keeps current on state/territory issues, regulations and trends
2. Portfolio Management
- Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
- Prioritizes time and resources to effectively manage and optimize producer performance
- Operates with an Enterprise perspective to identify cross-sale opportunities and create growth within other lines of business and customer segments
- Demonstrates in-depth knowledge of CNA’s products and appetite while clearly communicating CNA’s position at the point of sale
3. Sales & Distribution Management
- Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
- Develops producer relationships to build pipelines, agency intelligence, and drives performance to meet and exceed results
- Develops and implements distributor specific plans, monitors performance, and adjusts plans to ensure a substantial pipeline for future profitable growth
- Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
- Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer
In all responsibilities and interactions, all employees are expected to adopt and align with CNA’s Winning Behaviors – to be externally focused, accountable, collaborative, innovative, and continuously learning.
Knowledge, Skills and Abilities
- Knowledge of underwriting processes, coverages, and tools to gather and evaluate information to reach appropriate decisions on renewals and new business
- Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
- Ability to uncover customer needs, position specific solutions, handle objections and close deals
- Ability to exercise judgment, negotiate and make sound business decisions effectively based on the level of authority
- Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
In all responsibilities and interactions, all employees are expected to adopt and align with CNA’s Winning Behaviors – to be externally focused, accountable, collaborative, innovative, and continuously learning.
Knowledge, Skills and Abilities
- Knowledge of underwriting processes, coverages, and tools to gather and evaluate information to reach appropriate decisions on renewals and new business
- Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
- Ability to uncover customer needs, position specific solutions, handle objections and close deals
- Ability to exercise judgment, negotiate and make sound business decisions effectively based on the level of authority
- Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects
Reporting Relationship
Manager or above
Skills, Knowledge and Abilities
- Advanced technical expertise, underwriting skills and high level of knowledge of insurance and underwriting principles, practices and procedures.
- Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
- Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects.
- Ability to deal with ambiguous situations and issues.
- Creativity in resolving unique and challenging business problems.
- Knowledge of Microsoft Office Suite and other business-related software.
- Demonstrated leadership skills.
Education and Experience
- Bachelor's degree or equivalent experience. Professional designations preferred.
- Typically, a minimum of eight years’ underwriting experience.
As determined by CNA and depending on the applicant’s experience and/or qualifications, candidates may be hired into one of three Underwriter positions: Underwriting Specialist, Underwriting Consultant, or Underwriting Consulting Director. Typical experience is 3-10+ years based on the role.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com.
