- Act in a key role to deliver continually high levels of service
- Build strong relationships with key stakeholders including Agents and Regional Management
- Field based role, including car allowance with exciting travel opportunities across Northern Ireland
About the role
We have an exciting opportunity for an IT Business Relationship Consultant to join us. This is a field-based role, requiring regular travel across Northern Ireland. You will act as the strategic link between our agencies and the IT function. Your focus will be on building strong, trusted relationships with the agency network to meet their business goals by making their IT journey as simple as possible. By developing a deep understanding of business priorities and translating these into IT requirements, you’ll help shape the demand for IT services.
A key part of the role involves advising and influencing stakeholders, ensuring IT investments deliver real business value and meet agreed standards. You’ll also be expected to lead or contribute to short-term projects that fall outside traditional IT infrastructure work. Additionally, you will provide consultancy to IT delivery teams, influencing solution design and setting delivery priorities. Managing expectations and protecting the reputation of the IT function by promoting transparency, accountability, and realistic.
This role requires travel to visit our offices across Northern Ireland. Car allowance will be provided. Therefore, it is essential that you hold a valid driving license.
About you
You are a confident and proactive managing relationships with strong experience in stakeholder engagement. With a strategic mindset and excellent communication skills, you are comfortable working directly with stakeholders, often on-site, to understand and shape business requirements into clear, actionable IT initiatives.
You thrive in a mobile role that involves regular travel and engagement across a wide geographical area. Your ability to influence and collaborate means you’re seen as a trusted advisor. You bring a blend of strong interpersonal skills and technical awareness, enabling you to influence priorities, support decision-making, and ensure business expectations are met.
You’ll also have:
- Possess excellent influencing skills, with an ability to collaborate effectively.
- Ability to build and maintain strong business relationships.
- Experience of stakeholder management at all levels including at an exec/ senior level
- Knowledge of Microsoft products
- Good understanding of the agency network and their IT needs (desirable)
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary £43,550 - £48,000 – depending on experience
- Annual bonus (up to 17.5% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
This vacancy may close early depending on application volumes, so we recommend getting your application in as soon as possible!
