Position Summary
The
Time and Attendance Administrator is responsible for overseeing the implementation and maintenance of systems that track employee hours and time off policies, along with interfaces into HR and payroll systems. This includes working with the process improvement team, coordinating workflows, resolving issues, and collaborating with HR and payroll.
Key Areas of Responsibility
- Escalate for assistance needed on critical system and or procedural questions.
- Assist in time and attendance training of HR team, payroll team, managers and/or employees.
- Ensure compliance with federal, state, and local payroll laws and regulations.
- Develop and implement audits and controls to ensure compliance.
- Escalate to team manager/supervisor of team issues inclusive of errors, process improvements and employee performance issues.
- System Management: Oversee the installation, configuration, and maintenance of time and attendance systems.
- Data Integrity: Ensure the accuracy and integrity of attendance data by conducting regular audits.
- Compliance: Ensure compliance with labor laws and company policies regarding attendance and time tracking.
- Support and Training: Provide training and support to employees and managers on the use of the time and attendance system.
- Reporting: Generate and analyze reports on attendance data to identify trends and areas for improvement.
Accountability
- Ensure 100% accuracy of time and attendance system and time off policies to ensure compliance with all relevant laws.
- Maintain an elevated level of understanding of time off policies and time and attendance system.
- Achieve and maintain a level of ongoing audits and compliance.
- Provide training and create training material for managers/employees for a better understanding of the system.
- Work with leadership to ensure controls and audits are in line with company, legal, financial governance.
- Analyze data and generate actionable insights.
Qualifications
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- Minimum of 5 years of experience in payroll processing with focus on time and attendance.
- Strong knowledge of time and attendance systems and software, including interfaces and configurations (ADP Lyric, eTime, etc).
- Excellent understanding of payroll laws and regulations.
- Excellent verbal and written communication and interpersonal skills.
- High level of accuracy and attention to detail, along with discretion for confidential information
- Proactive approach to resolving system issues and ensuring compliance.
- Preferred − Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designation.
- Preferred − Experience with process improvement and automation in payroll operations.
Core Competencies
- Key Competencies for Building a High-Standards Culture: Payroll team members are expected to uphold the following attributes to support a collaborative, high-performing environment. Job performance is measured with the following competencies:
Employee Engagement
- Recognize and reward hard work to build motivation and trust.
- Emphasize continuous growth, ambition, and team-focused determination.
- Use the payroll process as a symbol of organizational commitment to employee well-being.
Collaboration
- Engage with all stakeholders including Payroll Operations, Payroll Tax, Process Improvement, HR, HRIS, and ADP.
- Align efforts to achieve shared goals and collective success.
- Value cross-functional teamwork as essential to project outcomes.
Trust
- Foster transparency through clear communication of payroll policies, deductions, and benefits.
- Address payroll-related inquiries promptly and accurately.
- Strengthen trust with self-service access and consistent information sharing.
Security
- Ensure job stability and protection against sudden external changes.
- Provide clear roles, workplace safeguards, and continuous development opportunities.
- Support long-term career relevance through upskilling and adaptability.
Accountability & Responsibility
- Own your responsibilities, deadlines, and results.
- Communicating early and openly silence is not an option.
- Be dependable and follow through consistently.
Professionalism
- Communicate respectfully, clearly, and constructively at all times.
- Be punctual, well-prepared, and detail oriented.
- Represent both yourself and the team with integrity and professionalism.
Emotional Intelligence
- Respond with thoughtfulness rather than reactivity.
- Show empathy and consider others’ perspectives.
- Welcome feedback as an opportunity for growth.
Active Listening
- Be present—listen fully before responding.
- Ask clarifying questions to ensure understanding.
- Apply shared information to avoid redundancy.
Initiative
- Proactively identify and act on opportunities for improvement.
- Bring forward ideas and solutions without waiting to be asked.
- Stay informed on industry trends and apply them to enhance processes.
