Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We are looking for a Personal Assistant to provide assistance and support to the Tax & Contingent Risks team in managing their day-to-day activities through the provision of an administrative support service. This role is to be undertaken in accordance with relevant Company and/or Group policies delivering an effective, timely and technically accurate service.
What you’ll do…
Administration
Assist with the processing of the team’s expenses
Book desks via our desk booking website Ricoh, for those who require one
Booking local and international travel arrangements and itineraries for singular and group trips
Purchasing tickets for conferences and events
Preparing IT equipment for new joiners
Setting up IT for meetings and booking meeting rooms i.e. one-off meetings & reoccurring team meetings
Assist in organising the team’s events and trips i.e. Away days, Christmas events etc.
Organising meetings and booking external lunches/ dinners
Arranging in-house catering through our Howden Reservations team for lunch meetings
Remind team members to fill out important spreadsheets i.e. Holiday tracker for their annual leave
Provide ad hoc support to the Head of T&CR PA
Provide support to some European members of the team
Provide general administrative services, i.e. diary management, to the wider team as required
Ensure up to date records are maintained at all times on the Company’s/ Group’s systems – i.e. leavers/joiners spreadsheet
Compliance
Ensure compliance with all applicable Group and/or Company policies and procedures
Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures
Ensure compliance with legal and regulatory requirements
Ensure that personal performance, HR and Learning records are up to date and meet the Group’s and/or Company’s requirements
Maintain accurate records and deal with correspondence appropriately
Market Awareness
Representing the Company
Who we’re looking for
Strong interpersonal skills – enjoys meeting people and creates positive impression
Ability to communicate effectively, both verbally and in writing
Customer service skills
Ability to work effectively within a team
Ability to produce accurate documentation and to file documents appropriately
Prioritisation and organisational skills – able to demonstrate flexibility with regards to working hours when required and is able to produce a high quality of work within short deadlines
Attention to detail – takes a pride in their work and produces work which is accurate and error free
Self motivated and proactive – is able to anticipate issues and rectify these on behalf of their manager/team
Internal Networking skills – understands the organisation and where to find answers/ relevant resources
Competent IT skills, including but not limited to Microsoft Outlook, Work and Excel
Able to undertake and demonstrate competence in technical training, as required by the industry regulator
Knowledge and Experience
Professional Qualifications
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
