London or Leeds – Hybrid
Fixed Term Contract – 12 months
Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of Direct Line or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
What You'll Be Doing
- Finance Inbound Change plays a pivotal role in driving and unblocking business-critical change initiatives that impact Finance from the wider business.
- This role ensures that Finance is effectively integrated into upstream change programmes, enabling timely delivery of strategic and regulatory outcomes.
- The Change Lead will work closely with cross-functional teams to resolve blockers, align priorities, and ensure Finance requirements are embedded early in the change lifecycle.
- Lead the resolution of blocked Finance inbound change requests, ensuring timely and effective delivery of business-critical initiatives.
- Act as a point of escalation for Finance-related dependencies and risks within wider business change programmes.
- Drive root cause analysis and implement corrective actions to unblock stalled initiatives.
- Build strong relationships with key stakeholders across Finance, Technology, and the wider business.
- Represent Finance in cross-functional forums to ensure visibility and prioritisation of inbound change impacts.
- Influence senior stakeholders to secure alignment and resources for Finance change delivery.
- Maintain oversight of the inbound change portfolio, tracking progress, risks, and interdependencies.
- Provide regular updates to the Head of Finance Inbound Change and other senior stakeholders.
- Ensure compliance with internal governance frameworks and change management standards.
- Ensure Finance inbound change initiatives align with broader Finance transformation and strategic objectives.
- Support the development of Finance’s change roadmap and input into enterprise-wide planning cycles.
Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office
What You'll Need
- Proven experience in leading change initiatives within Finance or a related function.
- Strong understanding of Finance processes, systems, and regulatory requirements.
- Excellent stakeholder management and influencing skills, particularly at senior levels.
- Ability to navigate complex organisational structures and drive resolution across multiple teams.
- Experience in portfolio management, change governance, and risk mitigation.
- Strong analytical and problem-solving skills with a delivery-focused mindset.
- Professional qualification in Finance (e.g., ACA, ACCA, CIMA) or Change Management (e.g., Prosci, APMG).
- Experience in financial services or regulated industries.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at Direct Line. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.
Be yourself
Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
