Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for an Account Handler to join our growing Private Clients team. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with an existing book of clients and working closely with wider team to achieve objectives.
About you:
You will have experience developing and building long lasting relationships with Private or HNW Clients.
You must have a passion for excellent customer services as this role will be working with existing clients and will be supporting their needs.
You are able to work closely with colleagues to support on larger accounts from start to finish, including; attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewals terms etc.
You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for existing clients to drive the best possible outcome.
You are willing to learn, as every day will be different. This is a great opportunity to expand your insurance knowledge and become Cert CII qualified.
You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities – we are always looking for a ‘path to yes’
Rewards
We believe that great work and dedication should be rewarded, that’s why we offer:
25 days holiday (plus bank holidays), increasing through length of service
A set of core benefits, designed with your health and financial protection in mind:
Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
Access to a host of lifestyle and financial benefits that you can choose from:
Discounts on gym membership across the UK
Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
Access to discounted personal health policies – Critical illness, private medical, dental plans
A range of insurance products available commission free, including home, motor, travel and specialist vehicles
Access to hundreds of high-street retailer discounts
Employee Assistance Programme (EAP) to support employees outside of work
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
