What can you expect in this role?
- Setting up incoming claims, including entering information into the claims system, distributing to the appropriate claims representative.
- Digital document management: prepare, scan, validate and digitally process claims documents, preforming necessary checks and corrections.
- Process and reconcile payments within level of authority.
- Supporting our customer inquiry que on an ad-hoc basis.
- 5 days in-office on a weekly basis
- Provide data tracking support and manage spreadsheets.
- Creating letter packages, mail processing and distribution.
- Photocopying and filing (managing closed filing and archiving).
- Maintain shared email boxes within established guidelines and service standards.
- Maintaining workload within established guidelines and service standards.
- Other general duties as assigned
What do you bring to the role?
- You’ve got the three Ps down pat - personable, productive and professional when talking on the phone with customers or coworkers.
- You’re at your best when things get busy. You’ve mastered the art of staying calm and thinking fast on your feet. You’re definitely not afraid of change!
- You love the idea of being part of a team.
- You have a thirst for learning and pushing your own development.
- You can juggle multiple projects without missing a beat or a single detail.
- Not only do you have excellent written and verbal skills, you might also be a bit psychic because you always seem to be able to anticipate the needs of your team.
- High school diploma, but preference will be given to candidates with post-secondary education.
- Customer service experience is an asset.
- Well organized, detailed oriented with excellent time management skills.
- Strong written and verbal communication skills.
- Strong keyboarding skills and are adept at navigating through numerous screens quickly and efficiently.
- Previous exposure in an accounting function would be an asset.
- Excellent computer skills and proficient in MS Word and Excel.
Salary Range: $34,300 - $59,100
