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The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Markel, a Fortune 500 company known for its specialty insurance products, is seeking a Program Manager to join the Business Delivery team within our US & Bermuda Operations. This team is at the forefront of our technology transformation, specifically overseeing the business delivery of the Guidewire PolicyCenter Program.
This is a pivotal and exciting role focused on the PolicyCenter implementation of our highly profitable and growing Personal Lines portfolio. As a Business Delivery Program Lead, you'll serve as a liaison between business stakeholders, our System Integrator Partner, architects and internal IT delivery teams – driving alignment between business needs and solution design.
Markel’s Personal Lines is the #1 writer of E&S Homeowners insurance in the US. We distribute products through multiple mediums, spanning wholesale, retail, and alternative channels, including direct to consumer, embedded solutions and key partnerships and alliances.
Joining the Business Delivery team will enable you to build a deep understanding of both the business operations and the technology that enables our strategic growth, as well as build relationships with multiple stakeholders across all levels of the organization. The experience provides incredible possibilities for a dynamic career at Markel.
Job Location: Hybrid work arrangement based in any US Markel office, EST or CST working hours
Responsibilities
Drive functional discussions with business stakeholders across various topics (product model, rating, forms, underwriting rules, data and downstream requirements) to ensure that business needs and requirements are clearly articulated, documented and translated for SI partner(s) and IT delivery teams to leverage.
Drive business readiness activities and discussions proactively, particularly with business stakeholders, throughout various phases of implementation
Work closely with business analysts (SI partner and internal) in the development of the product backlog and sprint planning exercises to ensure that requirements and design solutions are aligned with business objectives and timelines
Collaborate with business, architects, and IT stakeholders to ensure that the functional requirements for all inbound and outbound integrations with PolicyCenter are complete and accurate
Identify and proactively manage dependencies and relevant inter-workstream impacts across departments and implementation activities, to ensure a cohesive end-to-end solution
Proactively identify and evaluate program risks and issues, escalating appropriately and working with the Business Delivery Owner to mitigate and develop contingency plans
Communicate program objectives, progress updates, risk assessments, and issue resolutions effectively to stakeholders, ensuring transparency and alignment on the project.
Skills and Competencies
Minimum of 10 years of progressive experience in program management, with multiple large-scale Guidewire PolicyCenter implementations
Strong experience in P&C insurance domain, including a deep understanding of policy lifecycle, underwriting, rating, forms, regulatory requirements, and underwriting processes
Experience with the Guidewire InsuranceSuite, including an understanding of the typical integrations and data needs between PolicyCenter, BillingCenter, and ClaimCenter
Experience with portal and API development, specifically in supporting policy administration systems
Strong leadership experience in an Agile environment, including leading sprint planning, managing backlogs, and working with multiple IT delivery teams.
Solid problem-solving and analytical abilities
Proficiency in project management software and tools (e.g., MS Project, Jira, Confluence)
Certifications
Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field (Master's degree preferred).
Guidewire Certifications
Program Management Professional (PgMP) certification or Project Management Professional (PMP) certification
Business Analyst Certifications
Agile certifications (preferred)
#LI-Hybrid
#DEIB
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $136,800 - $188,100 with a 45% bonus potential.
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.
