Job Description
We have an incredible opportunity to join us here at Phoenix Group as an Employee Relations Consultant, joining our Employee Relations and Colleague Wellbeing team.
Job Type: Permanent
Location: Hybrid with travel to our core offices as needed, mainly Edinburgh and Telford, possibly Birmingham
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.
Closing Date: 20/11/2025
Salary and benefits: Up to £50,000 DOE plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked.
We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role
As an Employee Relations Consultant you’ll be a trusted advisor providing expert consultancy and support to stakeholders across all stages of Employee Relations (ER) case and project activity. You’ll offer commercially focused, risk-based guidance that aligns with employment legislation, case law, regulatory requirements, and best practice.
What we’re looking for?
- Supporting complex and multi-strand ER activity throughout a colleagues journey with Phoenix. This will include settling in periods and performance management, conduct disciplinaries and grievance resolution either formal or through facilitated conversations
- Ability to present risk- and cost-based options in order to aid decision-making, ensuring compliance with employment and regulatory law.
- Coach our People Leaders through ambiguous and sensitive situations, identifying key risks and delivering commercially sound solutions.
- Deliver organisational design (OD) initiatives by advising on business case development, consultation processes, selection criteria, and redeployment strategies.
- Assist with right-to-work compliance, including sponsorship management and coordination with legal advisors on complex immigration cases.
- Lead and deliver ER-related projects, including TUPE consultations and broader HR change initiatives.
- A digital mindset in order to identify and support delivery of new or existing technologies that can enhance our delivery of ER whist maintaining or improving the colleague experience
- Provide governance and advisory support on employment policies, including those owned by other HR Centres of Excellence.
- Manage ‘without prejudice’ conversations and settlement agreements where appropriate.
- Identify ER trends and provide insights to inform people strategies and manager capability development.
- Deliver manager education sessions on ER processes and best practices.
- Monitor legislative changes, case law, and HR trends to proactively update stakeholders and evolve our ER offering accordingly
You’ll Partner Closely With
- People Leaders across the business
- HR Directors, Business Partners, and the wider People Leadership Team
- Other HR centres of excellence such as Reward and Talent Acquisition
- External providers including our preferred legal firm and outplacement support provision
What are we looking for?
Essential Experience
- Proven expertise in managing complex ER situations
- Strong working knowledge of UK employment law and its practical application in a commercial environment
- Familiarity with regulatory frameworks relevant to employment practices
- Proven ability to interpret and apply employment legislation, case law, and best practice to real-world scenarios
- Data fluency - Proficient in interpreting and using MI to drive decision-making and continuous improvement
- Dispute resolution and Employment Tribunal expertise
- CIPD or equivalent Employment law qualification
- Previous experience of working in a Financial Services industry would be desirable but not essential
We Want To Hire The Whole Version Of You.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more about
- Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us
