- Lead, develop, deploy and manage the Learning Change Specialist team
- Drive the execution of Enterprise and local learning
- Hybrid – Up to 80% homeworking available and 20% in Stratford-upon-Avon.
About the role:
We’re making some exciting changes to the HR Division at NFU Mutual. With future-proofed capabilities, technology enabled systems, high engagement and improved career paths high on the agenda, this is a great time to join the team. This Learning Change Consultants Manager role will oversee our Learning change proposition, ensuring we’re firmly future focused and meeting the needs of the business.
As the Learning Change Consultants Manager, you will lead the execution of learning initiatives for enterprise and local change programmes, providing expert consultancy on change and transformation efforts. Your role includes designing, delivering, and evaluating learning solutions that align with business needs, Learning Academy standards, and legislative requirements. You will manage project plans, identify risks, and ensure the timely delivery of solutions that support organisational goals.
You'll prioritise and allocate resources for the Learning Change Consultants team, guiding them to deliver high-quality learning within strategic change programmes, projects, and BAU. Ensuring all learning activities are impactful, aligned with business objectives, and provide a positive experience for end users is key.
Working closely with stakeholders, you'll consult with project leads to design and implement effective learning solutions, manage risks, and deliver within agreed SLAs. Additionally, as part of the HR Management Team, you'll contribute to improving HR services while motivating your team to maximise their impact on the business.
About you:
Able to demonstrate strong leadership and communication skills, you effectively manage and motivate a team while building and maintaining relationships with stakeholders at all levels. A confident influencer, able to consult with senior leaders and project sponsors, you proactively shape change initiatives and ensure alignment with business goals. You bring strong problem-solving and decision-making skills and the ability to manage multiple priorities, balancing strategic and operational tasks. You’re also adaptable and have a firm focus on collaboration and driving continuous improvement across HR and Learning functions.
In addition, you must also demonstrate:
- Extensive experience in learning analysis, programme design, delivery, and management in a complex multi programme/ project environment
- Proven experience in leading matrix teams to achieve results in a complex business
- Proven experience in leading people change initiatives and managing project portfolios within a complex business environment.
- Proven experience of working with project and change management processes and best practices (ADDIE, Waterfall, Lean Six Sigma, Kanban, Agile)
- In depth experience of ADKAR and supporting people change initiatives in complex organisations
- Deep understanding of people change initiatives and various Org Design principles (McKinsey 7-S Model, Galbraith Star Model, Burke Litwin Model)
- In-depth knowledge of change management frameworks including ADDIE and ADKAR
- Desirable: Graduate CIPD or equivalent qualification (Level 5 and above) / Project Management Qualification. (Prince 2, APMQ, PROSCI)
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards:
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary – Up to £60,000 dependent on experience
- Annual bonus (up to 25% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
- Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual:
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
