Company:
ClaimsPro LPTemporary Full-time /Assistant Co-Ordinator (Remote) (Toronto, ON Canada)
Role Summary
Responsible for delivering high-quality financial processing, claims administration and data integrity support. This role requires exceptional accuracy, strong organizational skills, advanced Excel abilities, and the ability to manage time-sensitive financial transactions while supporting Managers Adjusters, Trust Accounting and Client team.
This position is for a maternity leave coverage with possibility of extension.
Responsibilities
Financial Processing & Trust Accounting Support: Process and track cash calls, manage stop payments and stale-dated cheques, handle U.S. funds and cheque inquiries, complete journal entries (legal fees, salvage, subrogation, IRM deposits), and prepare monthly HST and Cheque Register reporting with full verification and documentation.
Replenishment & Financial Reconciliation: Complete weekly replenishment reports by validating transactions, reconciling trust balances, calculating required funding, and coordinating timely submissions and approvals with IRM.
Cheques and Report Mailboxes
- Review and validate all cheque request submissions for accuracy, required documentation, reserve alignment, and approval protocols; prepare and forward complete packages, respond to adjuster inquiries, and ensure timely processing.
- Accurately post cheques in ClearRisk, reconcile entries with Claimspace, provide mailing instructions, manage cheque validations, and uphold financial controls related to IRM, EFT, trust approvals, and cheque handling.
- Manage all incoming division and adjuster reports by validating claim details, updating Claimspace and ClearRisk (timecards, milestones, report dates), and ensuring accurate documentation is attached and routed to the correct adjuster.
- Provide timely responses and information to divisions, maintain organized report handling, and ensure all claim documentation is correctly labeled, filed, and reflected in system subject lines for accuracy and workflow clarity.
Claims Intake
- Accurately create and set up new claims according to account instructions, ensuring correct triage and meeting assignment timelines with a target of 95% accuracy.
- Support intake operations by maintaining high-quality data entry and assisting with claim initiation workflows as required.
Education, Knowledge & Experience Required
-Post-secondary education in administration
-Experience in financial and administrative support role
-Demonstrate high attention to detail, professionalism, confidentiality, and strong organizational skills, with the ability to manage shifting priorities, take initiative, follow up effectively, and quickly learn new processes and systems.
-Strong technical and teamwork capabilities, including very strong Excel skills, proficiency in Microsoft Word, and a proven ability to work collaboratively and effectively within a dynamic team environment.
Environment/Working Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
