Crum & Forster Company Overview
Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.
In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.
The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.
Job Description
Information about the Role, Line of Business and Team:
The Compliance Department is responsible for the submission of product filings (forms/rates/rules) advertisement to the respective state departments of insurance, as well as reviewing marketing materials for adherence to the various state unfair trade practices and advertising guidelines. In addition, the Compliance department works with the underwriting areas in ensuring that all policies and/or certificates are properly issued.
The Compliance Manager will diligently work with the Director and VP of Compliance, and other Legal & Regulatory leaders to ensure the compliance of all Accident & Health and some Property & Casualty (P&C) products offered by Crum & Forster. Responsibilities include: (1) developing and drafting policy forms and enhancements reflecting underwriting intent, consistent with regulatory requirements and current market standards; and (2) overseeing the review, analysis, monitoring and distribution of insurance bulletins, legislation, regulations, and executive orders.
Also, this position is responsible for mentoring and supervising lower-level staff to grow their skills and oversee their daily activities. Daily Activities will include filing activity via SERFF, advertising review, and policy fulfillment creation. This role will work closely with the insurance product managers, division management and other staff to develop, implement and communicate plans to keep the company in compliance in all relevant jurisdictions.
What you will do:
- Establish and cultivate strong relationships with internal business units, external partners (such as TPAs and MGUs), and foster teamwork across the organization
- Collaborate with Underwriting, Claims, Legal, and Actuarial teams to deliver high-quality insurance products and respond timely to product inquiries
- Develop and draft product language for all A&H products (and some P&C products), including standard terms and conditions, as well as state-specific requirements
- Manage team to metrics throughout filing process – including submission activity, objection responses, securing product approvals to improve speed-to-market, and post-approval documentation of issue instructions and fulfillment development
- Manage team to metrics for product maintenance and change management – including assessments of regulatory changes to impacted products, via statutes, regulations, bulletins, and industry trends
- Communicate regulatory changes and developments to applicable stakeholders including internal and external partners
- Stay current on developments affecting product design, development, and filing requirements
- Review advertising materials, including websites, to ensure compliance with internal standards and state regulatory guidelines, within established timeframes and utilizing tools available
- Improve and document existing Compliance processes to facilitate business growth objective while maintaining compliance
- Assist in market conduct examinations, audits and targeted regulatory examinations
- Strong mentoring, relationship building, planning and organizational skills
- Guide and direct subordinates in their personal and professional development
- Create a working environment where productivity can be sustained and accomplished and where innovation and personal growth is encouraged and realized
- Drive the A&H culture, values and C&F core competencies within their teams
- Perform other related duties, including short or long-term projects, as assigned
What YOU will bring to C&F:
- Excellent organizational, verbal, interpersonal and written communication skills
- Flexible and open to an ever changing, fast paced environment
- Detail oriented with a high degree of accuracy and ability to multitask
- Strong research, decision-making, reporting and analytical skills
- Ability to understand, synthesize and convey complex data
- Ability to work independently, prioritize and organize own work to meet deadlines
- Demonstrate excellent judgment and discretion required to interpret and apply regulatory guidelines, company policies and procedures
Requirements:
- Bachelors or Associates degree from an accredited college or university
- 8+ years of equivalent work experience in the insurance industry, with product filing experience
- Working knowledge of group Accident & Health and/or travel insurance product offerings
- Knowledge of regulatory and compliance aspects of the insurance industry
- Strong knowledge of compliance laws and regulations
- Proficient in SERFF and Microsoft Office Software, including Microsoft Word, Outlook and Excel
What C&F will bring to you
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $82,500.00 to a maximum of $155,100.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
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