Company:
ClaimsPro LP - International Programs GroupLiability Claims Supervisor - Full Time (Anywhere in Canada)
International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market, and who are dedicated to providing the highest quality TPA services.
We have an existing opportunity to add a Liability Claims Supervisor to our team! The Liability Claims Supervisor will also act as an Examiner for various Lloyd’s accounts which involves providing prompt, fair, quality claims service to clients.
Role Responsibilities:
Claims Processing
- Works independently to examine complex liability/property claims.
- Assembles information for the purposes of evaluating the scope of the loss and determining appropriate coverage and indemnification to effectively manage claim.
- Produces complex reports with little to no direction.
- Directs Field Adjusters on assignment investigations.
- Settles claims directly with claimants or their representatives.
- Administers claim payments/settlements through trust accounts.
- Liaises with all stakeholders to ensure client’s needs are met.
- Seeks advice from manager, as necessary, in a collaborative manner.
People Processes
- Acts as mentor and provides training to Junior Examiners.
- Assists Manager as acting Supervisor reviewing reports of other Examiners and providing technical assistance to junior and trainee Examiners, as required.
Qualifications & Experience:
- College diploma or combination of education and equivalent business experience.
- CIP designation an asset.
- Minimum of 5 years’ experience Liability, Property Damage and Bodily Injury Adjusting.
- Multi-line adjusting experience would be an asset.
- Experience dealing with Lloyd’s would be an asset.
- Licensing: commercial license recognized by the AMF
- Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment.
- Demonstrated ability to communicate effectively with both internal and external associates, written and oral communication skills.
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner.
- Strong analytical, problem solving and organizational skills.
- Demonstrated ability to be proactive in identifying and implementing solutions.
- Proven ability to multi-task in a fast paced and demanding environment.
Competitive Pay:$67,200 - $93,300.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
