Change Benefits and Adoption SpecialistDrive meaningful change by embedding best-practice benefits realisation and adoption strategies.Collaborate across the enterprise to ensure change initiatives deliver measurable value.Hybrid working model with flexibility to work from home and our Stratford-upon-Avon office.About the roleAre you passionate about making change stick and ensuring it delivers real value? As a Change Benefits and Adoption Specialist, you’ll play a pivotal role in embedding best-practice benefits realisation and change adoption across our Enterprise Change Portfolio. Working closely with project and programme teams, you’ll ensure that change initiatives are not only implemented but fully embraced, maximising return on investment and driving sustainable business outcomes.This role is important in shaping how well we embed and realise the benefits for our business. You’ll provide expert consultancy and first-line assurance to ensure that benefits are clearly articulated, tracked, and realised. From supporting business cases and impact assessments to advising on adoption strategies and resolving cross-portfolio delivery issues, your work will directly influence the success of our change agenda.About youYou’re a confident and collaborative change professional with a strong understanding of benefits realisation and adoption techniques. You bring a blend of analytical rigour, stakeholder engagement, and practical delivery experience to the table. You’re comfortable navigating complex change environments and thrive on helping others succeed through change.To be successful in this role, you’ll need:Experience working in a programme, portfolio, or change management function.Strong understanding of project management methodologies and planning tools.Proven ability to track, monitor, and analyse benefits realisation progress.Excellent stakeholder engagement and communication skills, with the ability to influence and support change at all levels.Experience in delivering training and facilitating adoption activities.Strong organisational and planning skills, with a keen eye for detail.Proficiency in Microsoft Office, particularly Excel and PowerPoint.A Management of Portfolios Foundation qualification (essential); other change or project management qualifications (desirable).At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary up to £50,000 depending on experienceAnnual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution25 days annual leave + bank holidays + buy/sell/save holiday trading schemeA Family Friendly policy that helps you balance your work and family responsibilitiesAccess to savings at High Street brands, travel and supermarkets£20 contribution to a monthly gym membership – subject to T&CsHealth and wellbeing plan - cashback for dentist, opticians, physio and moreAccess to voluntary benefits, including health assessments, private medical insurance and dental insuranceEmployee Volunteering - volunteer in the community for one day each yearUnlimited access to Refer a Friend £500 bonus schemeLife Assurance cover of 4 x salaryEmployee discounts of 15% on a range of NFU Mutual insurance policies. Salary sacrifice employee car scheme - subject to eligibility Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
