IAT Insurance Group has an immediate opening for an Associate Business Operations Analyst, Surety Strategic Initiatives working from any of IAT's Surety office locations. This role is part of the Surety Strategic Initiatives team. This role aligns and liaises with the teams and departments across the Surety business unit, and also other areas of the IAT organization (IT, HR, etc.), to address issues, gaps, and opportunities to bolster and to advance the performance of the Surety business unit.
This team undertakes a project approach to understanding issues, managing scope, design, development and communication in support of the solutions and improvements. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Responsibilities:
- Align and liaise with the teams and departments across the Surety business unit, appropriate areas across IAT to address issues and problems affecting the Surety business unit and ability to function as designed.
- Utilize a project approach to address issues and opportunities within the organization areas.
- Gather, analyze, and report data related to the performance and quality of the department and make recommendations for improvements to achieve higher efficiency and effectiveness.
- Analyze data to identify trends, root causes of issues, and opportunities for improvements.
- Assist and support organizational efforts in Optimization, Technology Modernization, Data and Predictive Analytics as they impact the Operations organization.
- Assist in defining and delivering Operations priorities including Performance Metrics and Reporting
- Support quality review initiatives and assist with their successful rollout for Operations, Underwriting Support and Accounts Receivable Management.
- Perform other duties as assigned.
Qualifications:
Must Have:
- Bachelor's degree, or equivalent
- Equivalent is defined as a minimum of 3 years of related experience, specifically with business process re-alignment and organizational design
- Proven strong analytical skills, especially with spreadsheets, MS PowerPoint presentations, word processing, and visual business process tools such as MS Visio
- Excellent time management, organizational and communication skills
- Ability to multi-task, manage details, and execute effective follow through
- Proven analytical, decision making, and problem -solving abilities.
Prefer to Have:
- Some Surety-related experience
Our Culture:
IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
- Core hours are 8-5 local time
- Flexible start time and lunch options
- Hybrid work environment (In office Monday-Wednesday with the option to work remotely Thursday and Friday.)
- Dress for Your Day Policy
- 26 PTO Days (Entry Level) + 12 Company Paid Holidays = 38 Paid Days off
- 7% 401(k) Company Match and additional Profit Sharing
- Paid parental leave
- Personalized 1:1 training
- Limited team size enhancing collaboration and leadership support
- Variety of training programs and development opportunities
- Healthcare and Wellness Programs
- Opportunity to earn performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
Compensation:
Please note, that the annual gross salary range associated with this posting is $55,000 – $85,000. Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.
To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
- 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
- 7% 401(k) Company Match and additional Profit Sharing
- Hybrid work environment
- Numerous training and development opportunities to assist you in furthering your career
- Healthcare and Wellness Programs
- Opportunity to earn performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
- Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
