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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Analyzes, designs, develops, implements, and evaluates assigned training programs. Provide internal consultancy to the organization, managers, and employees to increase the performance capabilities of all staff through training activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Design, develop, implement, and evaluate curriculum for teammates.
2. Collaborate with the Director of Learning and leadership to identify training needs
3. Analyze effectiveness of training and workshops to the teammates and develop modifications if needed.
4. Training includes but is not limited to classroom training, virtual training, internet-based training, e-mails, newsletters and site visits.
5. Formulate teaching outlines and determine instructional methods appropriate for intended audience.
6. Design course materials and other documents such as handouts, manuals, exercises and tests.
7. Develop or select teaching aids that will enhance the training materials and overall message.
8. Evaluate and report on the effectiveness of training efforts and proactively implement changes as needed.
9. Develop and coordinate training schedule based on needs of production workforce.
10. Provide general training assistance as needed by telephone, via e-mail or in person.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent work experience
2. Three years of insurance industry experience
3. Effective communication (verbal, written and presentation skills) and interpersonal skills to
4. Ability to gain confidence and respect of all levels of management and staff through professionalism and positive attitude
5. Ability to deal with confidential matters appropriately
6. Excellent analytical skills
7. Ability to plan, organize and manage multiple priorities
8. Ability to review information, make decisions, and manage time effectively with minimal to no supervision
9. High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in training
10. Ability to meet deadlines and work well under pressure
11. Must possess and maintain current knowledge of technological trends
12. Maintain travel as required
13. Ability to work extended hours when necessary
Preferred Qualifications:
1. Previous training in a classroom environment
2. Insurance related certifications or designations
3. Previous experience with curriculum development
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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