At Amwins, we succeed together — and have a good time doing it.
We know people don't leave companies. They leave cultures — which is why we work so hard on ours. At Amwins, we thrive on collaboration, not cutthroat competition. Our teams work together to help each other succeed, and we do right by our clients so they can do right by theirs.
First and foremost, we invest in our employees. That investment shows in everything we do; education and development programs, comprehensive and competitive benefits, and an organizational structure that's 43% owned by employee shareholders.
Our commitment to diversity and inclusion helps cultivate an open, welcoming workplace that reflects the communities we serve. You will have the opportunity to volunteer within Amwins through a wide range of committees and in your community through the Amwins Foundation and Summer of Service.
Working at Amwins means you love what you do, how you do it and, ultimately, who you do it with. Whether it's today or 150 years from now, we continue to invest in our culture and your development so opportunities for growth and career advancement are never in short supply.
Amwins Benefits is a dynamic sales, marketing, and service organization dedicated to the success of health insurance brokers, carriers, and partners throughout the United States. Our mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and extraordinary service from passionate people.
At Amwins our people are our greatest asset. We hire the best talent in the industry and provide our employees with tools to deliver innovative insurance solutions. Here, talent is valued, success is celebrated, and great teamwork defines our culture. Our collaborative environment is the perfect place for you to contribute meaningful national strategies to a rapidly growing organization.
Join our Amwins Benefits team as an
Employee Benefits Account Manager in
Houston, Texas!
Position Overview:
Amwins Benefits is seeking an experienced and service-minded Employee Benefits Account Manager to support our broker partners and their small group and mid-market clients.
This role sits at the center of the client and broker experience — managing the movement of business from quotes through installation and ongoing service. It is ideal for someone who enjoys the technical side of employee benefits, thrives in a fast-paced environment, and takes pride in delivering accurate, responsive, high-quality work.
The right person will bring a strong working knowledge of employee benefits, an ability to manage multiple priorities with precision, and a mindset built around service, follow-through, and problem-solving.
Key Responsibilities
- Manage incoming quote requests from broker partners and coordinate the case process from submission through resolution.
- Work closely with medical and ancillary carriers throughout underwriting and proposal development.
- Review and analyze benefit offerings, underwriting outcomes, plan options, and claim experience to support competitive recommendations.
- Prepare polished, broker-facing sales and proposal materials that clearly communicate plan designs, pricing, and carrier requirements.
- Communicate underwriting results, carrier requirements, benefit plan details, and implementation steps to brokers and agency partners.
- Support broker conversations, presentations, and client-facing interactions as needed.
- Coordinate and process new group case installations accurately and efficiently.
- Provide ongoing service and problem resolution for in-force accounts, including more complex service-related issues.
- Serve as a reliable day-to-day resource to broker partners by delivering prompt, accurate, and solutions-oriented support.
- Help maintain a high standard of professionalism, responsiveness, and execution across the service lifecycle.
Qualifications
- Experience in employee benefits account management, client service, underwriting support, carrier relations, or general agency operations.
- Working knowledge of group medical and ancillary benefits, including quoting, renewals, underwriting processes, and implementation.
- Ability to manage multiple cases, priorities, and deadlines without sacrificing accuracy or follow-through.
- Strong written and verbal communication skills with the ability to explain benefit and carrier information clearly and professionally.
- Strong organizational and project coordination skills
- Proficiency in preparing proposals, spreadsheets, presentations, and broker/client-ready materials.
- High attention to detail and comfort working in a technical, deadline-driven environment.
- A service-oriented, team-first mindset with the ability to work independently and exercise sound judgment.
- Preferred but not required:
- Experience supporting small group and/or mid-market employee benefits business.
- Experience within a General Agency, brokerage, carrier, or benefits consulting environment.
- Texas Life and Health license or ability to obtain within 90 days of employment.
Snapshot of what Amwins provides to our team members:
- Compensation includes a salary commensurate with experience
- Position eligible for annual bonus
- Full benefits package available
- Most benefits available first day of employment
- Generous Paid Time Off (PTO)
- Collaborative, continuing education focused work environment
- Career advancement opportunities
