Claims Support Technician

Brown & Brown • Full-time • Leeds Road, Rawdon Court, B & C, Rawdon, Leeds, England, LS19 SAX • 2w ago

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Claims Support Technician
Location: Rawdon
Salary: £Negotiable + benefits

We’re looking to add a Claims Support Technician to our team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.

The day to day:

Reviewing incoming new claims and emails with a view to extracting relevant data and information in order to add new claims to our claims system
correctly upload claim related emails
Set tasks for claims advisors
Ensure all documentation and systems are kept up to date and accurate

What’s on offer:

An excellent working environment where looking after our clients is prioritised
A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
Flexible Benefits (including holiday purchase, dental cover etc) and access to the annual company share save scheme (both post probation)
An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation)

Your Experience:

Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
Good time management and ability to prioritise work
Previous experience of insurance claims administration would be beneficial but not essential as training will be provided
Knowledge of Acturis or similar broking / claims systems would be highly beneficial

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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