Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Delegated Authority Technician
Location: London
Package: £Negotiable + Benefits
We're looking to add a Delegated Authority Technician to our team in Leadenhall to proactively partner and foster relationships with our teams to ensure they have all the support they need to look after our clients effectively.
Pro-actively support the business in the effective management of the underwriting agreements held, providing technical guidance and recommending controls to help ensure market standards are upheld, binder requirements are met and internal best practices are followed.
Principal Duties / Responsibilities
- To provide high quality and effective, technical and administrative support to the business in relation to the management of both new and existing underwriting agreements (also referred to as binders, binding authority agreements, Coverholder appointment agreements, delegated authority contracts, etc.).
- To draft and review underwriting agreements in accordance with internal standards and contractual and regulatory requirements, recommending amendments as needed.
- To ensure any changes to underwriting agreements, for example via endorsement, are documented and processed accordingly.
- To assist with the approval and registration process of underwriting agreements using various Lloyd’s and London Market tools, such as ATLAS, DCOM, QA Tool, Crystal, Xchanging/DXC and DDM.
- To assist with Coverholder approvals and ongoing Lloyd’s compliance/due diligence requirements, ensuring accurate records are maintained within ATLAS (or any successor system).
- To carry out system testing (UAT) to ensure new underwriting agreements, products and other system functionality have been programmed correctly, the outputs are accurate, meet internal standards and are in line with contractual and regulatory requirements.
- To be responsible for the creation and upkeep of underwriting agreement manuals and other centrally held files, to help ensure internal records are correct and up to date.
- To be responsible for the accurate and timely upkeep of the master underwriting agreement list/central database.
- To assist in the risk/written bordereaux preparation process for review by Directors/Department Heads and distribution to our capacity providers/carrier partners.
- To assist with the coordination and organisation of capacity provider/carrier partner audits, responding to audit recommendations promptly, via DAM where applicable (or any successor system).
- To be responsible for the updating of internal trackers and other reporting mechanisms.
- To produce reports/MI to assist key stakeholders in the management and oversight of underwriting agreements.
- To respond quickly to ad-hoc requests from external and internal contacts alike, whether the request is received through email, verbally or through our task management system.
- To deal with multiple complex requests with similar priority and be able to take a pragmatic approach to the prioritisation.
- To build and develop trusted relationships with Underwriters and Directors/Department Heads, acting under a Business Partner structure and working collaboratively across teams.
- To perform other regular and ad-hoc activities/duties as required.
- To meet the objectives set out in the End of Year Performance Review as targeted.
- Complete a minimum of 15 hours of Continuous Professional Development annually.
- Refer any matter beyond the level of an individual’s experience or authority to their line manager.
Required Qualifications, Skills, Knowledge, Experience
Qualifications
- Ideally educated to ‘A’ level, or equivalent, with strong GCSE, or equivalent, in maths.
Skills
- Highly organised and self-motivated.
- Ability to work under pressure as part of a small team.
- Excellent communication skills.
- Attention to detail and deadlines.
- Ability to filter information, assess priorities and make informed decisions.
- Ability to maintain and develop good working relationships at all levels.
- Accurate record keeping.
- Confident and able to work on own initiative and with limited supervision.
- IT literacy including advanced skills in Word, Excel, PowerPoint, Outlook and other Microsoft Office applications.
- Excellent problem-solving skills.
Knowledge / Experience
- Proven track record in a similar role.
- Knowledge of binders and delegated authority practices.
- Experience of Lloyd’s and London Market tools. (DCOM, ATLAS etc.)
- Previous experience within either an independent or Broker-owned MGA preferred.
- Broker technician experience advantageous.
- Knowledge of RiskWrite advantageous but not essential.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
