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The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Guidewire OCM team. This role focuses on enhancing employee capabilities through innovative learning solutions and ensuring alignment with organizational goals. This role is ideal for someone who is detail-oriented, creative, proactive, and passionate about employee development.
Communications & Training Specialist – Guidewire
Job Summary
Markel is seeking a Communications & Training Specialist to support organizational change management activities across the Guidewire portfolio for the United States and Bermuda. This role is responsible for developing and delivering communications that drive awareness, readiness, and adoption while partnering with the Senior Training Specialist to develop and deliver role-based training.
Key Responsibilities
Communications & Engagement
- Develop and execute communications aligned to the overall change strategy.
- Create audience-specific content including announcements, release updates, FAQs, presentations, newsletters, and leadership messaging.
- Manage communication schedules and coordinate release communications.
- Support employee engagement and feedback activities.
Training & Enablement
- Partner with the Senior Training Specialist to develop training materials, job aids, and learning resources.
- Support training delivery through instructor-led, virtual, and self-paced learning.
- Coordinate training logistics, tracking, and reporting.
- Support post-training reinforcement and knowledge retention activities.
Adoption & Program Support
- Support readiness and adoption efforts through communications and learning initiatives.
- Assist with post-go-live communications and hypercare activities.
- Maintain communication and training plans, project documentation, and status reporting.
- Partner with business, product, and technology teams to support successful adoption.
Qualifications
- Bachelor’s degree or 3+ years of experience in Communications, Training, Change Management, Learning & Development, or Organizational Effectiveness.
- Strong writing, presentation, facilitation, and content development skills.
- Experience supporting technology or business transformation initiatives.
- Proficiency with Microsoft 365 tools, including Teams, SharePoint, PowerPoint, and Copilot.
- Insurance industry and/or Guidewire experience preferred.
Preferred Skills
- Experience leveraging AI tools to create communications, develop training materials, summarize information, automate administrative tasks, and improve delivery efficiency.
- Ability to simplify complex concepts into clear, engaging communications and learning experiences.
Role Focus
70% Communications
- Communications development and execution
- Stakeholder messaging
- Employee engagement
30% Training
- Training development
- Training coordination
- Training delivery support
- Learning reinforcement
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure,demonstratedcompetencies, geographic location, and other factors. The national average salary range for the Comms & Training Specialistis $62,400 - $85,800with 12% incentive.
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.
