Position Summary
A Corrections Processing Associate will play a crucial role in the insurance industry. They will be responsible for managing account/invoice related tasks, ensuring accuracy, and providing excellent customer service. The work will involve corrections to data entry, recordkeeping, and communication with internal clients and team members.
What will your job entail?
Job Responsibilities:
Acts as liaison between business outsource partners BPO (Business Processing Organization), processing teams, accounting teams and front office to resolve data integrity issues.
Works independently to diagnose data issues and moves to solve the issue.
Interprets requests from multiple sources with the ability to simplify these requests for our BPO partners.
Resolves accounting discrepancies on routine basis. May be required on call for accounting close which may include weekends and holidays.
Provides timely feedback to BPO partners on quality audit findings.
Assists BPO partners with feedback on higher level data entry issues.
Works with teams to improve efficiencies through constant workflow assessments and changes.
Tracks inventory and helps balance workloads with our BPO partners as well as on-shore staff in order to meet SLA's.
Technical/Functional Skills:
Work Experience and Education:
• BA/BS degree preferred. Business, insurance, and/or technology related degree a plus.
• 1 - 3 years of experience in an office environment, insurance experience and experience with core business systems and applications preferred.
• Intermediate to advanced MS Office Outlook, Teams, Excel, and Word is required. SQL knowledge is a plus.
• Excellent verbal and written communication skills.
• Attention to detail, accuracy, and data integrity.
• Strong organizational and time management skills.
• Ability to maintain standards of quality and quantity of output as established by management.
• Desire and drive to foster teamwork in a collaborative environment.
• Ability to work well within a team and to continually learn in a fast paced and constantly changing environment.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $20.00 - $24.04 per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
