Company:
ClaimsPro LPFull-time - Receptionist (Calgary, AB Canada)
Role Summary
As an integral member of the team, you will be the face of the company, adding to the professionalism of the office by bringing in the highest level of expertise in administrative skills and demonstrating a superior level of customer service. The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients. They will display their customer service eccentric approach inherent to their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all teams.
Competencies
- Professional demeanor and strong customer service and interpersonal skills
- Superior communication skills both written and verbal
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Reliable and punctual
- Ability to work independently with minimum supervision
- Excellent organization skills / ability to prioritize
- Demonstrated attention to detail
Responsibilities
- Greeting clients and guests
- Maintain visitor log
- Manage boardroom cleanliness
- Handling incoming and outgoing mail including couriers and faxes
- Proof reading
- Entering office expenses for cheque requests
- Document control: maintain client files, photocopy, and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file.
- Claim file management – filing and pulling information, digitizing closed files.
- Collation
- Administrative support to the Administrative Supervisor as needed
- Other duties and projects as assigned
Qualifications & Experience
- Grade twelve diploma
- A post-secondary diploma in Office Administration will be given preference
- Previous experience within a dynamic team will be given preference
- Experience in a receptionist/administrative support role
- Previously demonstrated ability and comfort level using other software/databases
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate typing and experience with Word, Excel, and Outlook skills are required
- All other computer applications – must have the aptitude and ability to learn as required
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
