Reporting to the Team Leader, Property in our Vancouver branch, you are accountable for the investigation and settlement of Personal and Commercial property damage claims.
What can you expect from this role?
- Accepting notice of claims and working with customers and preferred vendors to resolve claims quickly and efficiently
- Managing moderate to complex personal and commercial property claims
- Confirming policy coverage by ensuring the facts of the claim fall within the scope of Economical claims policies
- Maintaining detailed file records by entering pertinent data into the appropriate systems
- Processing claims payments within level of authority after verifying claimants’ entitlements
- Initiating salvage and subrogation procedures on assigned files
What you bring to this role?
- University degree in any discipline or a college diploma in one of the following programs: 2-year diploma from a provincially recognized and funded community college in Insurance, Law & Security, Loss Control, Business Administration or the CIP designation
- Minimum 8 years of property claims handling experience
- Experience scoping and estimating losses
- Familiarity with CICS, IMS, Xactimate and CDS system is an asset
- Proficient in MS Word and Excel
- Valid driver's license with a clean driving record
- Professional, friendly and courteous in all interactions, whether with customers or co-workers
- Perform well in a busy operation and remains calm under pressure
- Team player adaptable to a changing environment
- Strong written and verbal communication skills
Salary range is $58,100 - $106,900
