Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
Position Overview
We are looking for an operations analyst with a dedicated team focused on ensuring the accuracy and efficiency of our insurance programs, particularly in premium and claim adjustments for Workers Compensation, General Liability and Commercial Auto insurance policies. The analyst must be committed to delivering exceptional service and fostering strong relationships while ensuring compliance with industry regulations. We are committed to fostering strong relationships with our clients and providing exceptional service that meets our client needs
Essential Job Functions
- Calculate program adjustments and calculate claim deductibles according to the policy program parameters and departmental guidelines, ensuring timely servicing and invoicing to the insured and or broker.
- Maintain and analyze the construction wrap-up program portfolio for accurate premium adjustments and final bookings
- Record and reconcile cash transactions related to claims and premium adjustments to keep receivable balances under 90 days; follow up on collections for deductible recoverable amounts.
- Communicate effectively with insured and brokers regarding inquiries, assisting with insurance renewals in collaboration with internal teams.
- Provide problem-solving support and technical assistance to team members, underwriters, insureds and brokers.
- Address and resolve variances/discrepancies, collaborating with brokers and insured partners to confirm necessary actions in accordance organizational serving goals.
Job Requirements
- Excellent communication and interpersonal skills to collaborate with diverse internal and external stakeholders.
- Strong analytical skills with the ability to interpret complex data and identify areas for process improvement.
- Experience in the insurance industry, particularly in claims and program adjustments is a plus.
- Bachelor’s degree preferred or equivalent experience in related field.
- Proficient in financial record-keeping and invoicing processes, with a keen attention to detail and proficiency in Microsoft Office Suite with a strong background in excel.
For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $70,000-$90,000.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
