Position Summary
The Vice President, Business Operations is responsible for executing the strategic vision for Shared Services Operations collaborating with executive leadership to integrate and oversee process improvements and managing cross-functional teams. The role ensures successful change management, mitigates risks, and provides leadership in training programs for staff. They evaluate and implement automation solutions, establish tracking systems, and foster a culture of continuous improvement.
What will your job entail?
Job Description:
- Develop and implement Change Control processes to align with overall business objectives and collaborate with executive leadership to integrate into the organizational culture and business strategy
- Develop and execute long-term operational strategies, ensuring they remain aligned with the company's evolving business objectives
- Lead team to evaluate proposed new and/or changes to service models
- Fosters a culture of continuous improvement, encouraging employees at all levels to actively participate in enhancements
- Oversee opportunities for process improvement across teams, ensuring streamlined and efficient workflows
- Develop and execute change management strategies to ensure successful adoption of the Change Control Protocol across the organization
- Establish financial management guidelines, budgets, and allocation model for the Business Operations team, monitors key KPI’s and ensures resources effectively support strategic projects
Work Experience and Education:
- Bachelor’s degree required, Master’s degree preferred; Business Administration, Business Operations, Sales preferred. Any other related discipline or commensurate work experience considered
- 10+ years of experience in the Insurance Industry or Business Operations with a minimum of 7 years of management experience.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target salary range for this position is $180,000.00 - $225,000.00 annually.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
