Job Description
Combined Insurance, a Chubb Company, is seeking an Instructional Designer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!
Location– Chicago, IL or Columbia, SC
Job Summary
The Instructional Designer will be accountable for managing the development of innovative training programs through the creation of instructor-led and online training content. All candidates must have experience in curriculum design, training analysis, instructional design and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team based matrixed and hybrid work environment as well as independently is important.
Responsibilities
- Serve as a partner to the business in analyzing product and process information and rapidly developing online learning and blended learning deliverables and tools
- Determine and implement learning strategies/programs appropriate for different audiences
- Work independently in managing multiple training projects between different client groups to reach expected outcomes
- Provide editing/quality control for training deliverables and communications
- Design and develop curriculums and other learning solutions in multiple formats
- Analyze and communicate the metrics of learning effectiveness; provide feedback and recommendations for ongoing improvement to management
- Leverage decision-making skills, critical thinking and reasoning. Proactively resolve problems while exhibiting professional, sound judgment, and collaboration skills
- Prepare L&D and Field Team members to facilitate in-person and virtual training sessions for new and incumbent employees
Required Skills And Experience
- Bachelor’s Degree and a minimum of 3-5 years of instructional design experience and expertise in adult learning strategies, including online learning and rapid design principles; or combined work experience and education
- Superior writing, editing, communication and presentation skills; ability to state issues in a concise, solution-driven manner
- Ability to quickly establish strong working relationships with all levels of personnel across multiple departments
- Outstanding organizational skills, attention to detail, project management skills
- Proficiency in prioritizing/reprioritizing tasks based on changing needs
- Ability to quickly analyze information, develop curriculum outline, and draft training content
- Ability and experience in working independently to develop training solutions from start (analysis) to end (delivery)
- Experience with e-learning platforms (ex. as Articulate or Captivate); video/audio editing software (ex. Camtasia, Audacity); and Adobe Suite (Acrobat X Pro, Photoshop, Illustrator)
- Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint
- Experience with design of SCORM compliant courses and experience with learning management systems. Experience with Cornerstone is a plus
- Skilled in Project Management with the ability to organize workflow to manage multiple projects and accomplish tasks with follow-through to completion
- Current knowledge of the latest training technologies and training program design strategies
- Some travel may be required, up to 25%.
Preferred Skills And Experience
- Skilled in process documentation and development of process education is a plus
- Experience in working with Learning Management Systems from an administration and instructional design perspective
- Experience working with the insurance industry: Sales, Call Center and/or Insurance Claims Departments
- Master’s Degree in Instructional Design or related field
- Bilingual in Spanish
The pay range for the role is $80,000 to $90,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
OUR BENEFITS
Benefits
As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here . Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
- Health insurance
- Dental insurance
- Tuition reimbursement
- A company-match 401(k) plan
- Disability insurance
- Life insurance
- Employee referral bonuses
About Combined Insurance
Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
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