Position Summary
The
Learning & Development (L&D) Specialist is responsible for coaching and supporting sales skills for new and developing sales professionals. The L&D Specialist will assist in the design and delivery of professional sales and leaderships skills training within the Brokerage division – helping drive performance, develop leadership capabilities, and ensure alignment with sales strategies and organizational goals. Working on the Brokerage L&D team and collaborating closely with divisional leadership, field leadership, and team members across 45+ offices, this dynamic role is a key contributor to a results-driven, culture-centric organization. This role requires excellent facilitation skills, credibility as a sales expert and L&D leader, and the ability to connect and communicate across all levels of the organization.
Key Areas of Responsibility
Coaching & Development: Provide one-on-one and group sales-focused coaching to new and developing brokers including those in our immersive Broker Development Program, and with other individuals across the organization as requested, helping them develop and execute personalized sales plans utilizing various coaching methodologies as needed.
L&D Facilitation & Overall Directional Improvement: Facilitate in-person classroom and virtual courses on topics such as sales, communication, time management, team dynamics, leadership, and other relevant professional development areas. Supporting the ongoing expansion and evolution of the overall suite of L&D offerings within Amwins. This includes design, delivery, and management of innovative learning solutions that support Amwins professionals' performance and growth.
Subject Matter Expertise: Ability to stay informed and maintain a deep understanding of behavioral coaching techniques, professional skill building practices, industry and organizational trends, and sales training methods to help enhance L&D offerings and support continuous learning innovation that drives Amwins professionals' performance and growth.
Required Education, Experience And Skills
- Ten (10) years of experience in a business development or sales position, preferably in the E&S marketplace
- Two (2) years of experience in sales/business leadership coaching and/or direct team building/mentoring
- Proven track record of successful course facilitation
- Strong Business Acumen: Deep understanding and ability to stay informed on wholesale marketplace sales processes, best practices, and industry trends
- Leadership Skills: Ability to educate on core leadership responsibilities, including inspiration/culture, motivation, and goal oriented critical thinking
- Ability to build trust and rapport within coaching relationships and with other organizational stakeholders
- Ability to analyze and synthesize data from multiple sources to identify themes and develop compelling recommendations
- Advanced skill level with MS Office (Word, Excel, PowerPoint, OneNote, Power BI and Teams)
- Coaching certification a plus
Physical Demands and Work Hours
- Light work, requiring exerting up to 30 pounds of force occasionally and/or up to 10 pounds of force frequently
- May require up to 30% travel
- 8:30-5:00pm with flexibility depending on business needs
