Reporting to the team leader, Liability, Quebec Region, you will be accountable for investigating and adjusting Bodily Injury and Physical Damage claims. You will handle Personal and Commercial Property claims. You must have a valid Autorité des marchés financiers (AMF) license.
What can you expect in this role?
- Confirm coverage on policy.
- Investigate liability claims to identify fault and establish settlements.
- Ensure detailed processing of complex files in a claims system.
- Participate in mediation, pre-trials, and settlement initiatives.
- Handle claims directly with claimants or their legal representatives.
- Provide coaching and technical support on file handling to team members.
- Offer coaching and feedback to team members.
What do you bring to the role?
- University degree, college diploma, or CIP designation.
- A Claims Adjustment license from AMF to practice in Quebec, both in personal and commercial lines.
- 8-10 years of claims leadership experience.
- At least 4 years of experience in managing commercial general liability claims for both bodily injury and property damage, including participating in settlement pre-trial and arbitration.
- Professional, friendly and courteous in all interaction
Bilingual (English and French).
Perform well in a busy operation and remain calm under pressure.
Team player adaptable to a changing environment.
Strong communication skills, both written and verbal.
High degree of proficiency with English and French required to service customers, both internal to the company and external, across Canada.
Salary Range: $69,000 - $127,000
