Sr Analyst, Operations

Definity Financial • Toronto, ON, Canada • 3d ago

What to expect

Provide forward thinking analysis, direction to promote and instill consistently effective alignment and execution.
Provide analytical support and oversight to improve the operational effectiveness of Commercial Insurance across head office, regional, segment and RPC business.
Review CI operating results to identify key trends, variances, and measure production results against budget and forecasts.
Execute and deliver KPIs and provide insights on weekly, monthly and quarterly basis to key stakeholders
Preparing timely and accurate divisional business performance reporting for both internal (Board of Directors, senior management) and external (investors, regulators and auditors) stakeholders

Data Acquisition / Planning

Provides financial and data analysis in support of Commercial priorities with a primary focus on analytics and data mining to support analysis and informed action
Leads data acquisition and market analysis working with the relevant internal and external teams to support business insight development
Supports Commercial Region/Segment Leadership in obtaining timely, relevant metrics in an efficient manner to limit duplication of work with CI Operational lead roles
Identifies and champion improvements in data structure and automated reporting to align to current Commercial Lines pricing strategies and KPI segmentation

Business Analysis

Participates in Commercial Initiatives covering but not limited to product definition, financial performance and profitability trending to define requirements and provide data led insights for analysis and action.
Supports Commercial analysts to identify and leverage efficiency opportunities covering automation and scripting technology
Supports weekly, monthly, quarterly reporting requirements with timely, actionable data following logical exploration on emerging trends where applicable
Participates in review of operational process workflows to highlight and address inefficiencies with data supported actions and expected results

Operational Oversight

Supports CI Operations and CI leadership in managing the roadmap for CI initiatives (e.g., KPI measurement enhancements, Process improvements and alignment) – including risks / issues, reporting on progress against milestones.
Supports governance and oversight of CI initiative tracking, communication and escalations.

Business Controls

Provides specialized measurement, reporting and support to ensure awareness and governance across Commercial insurance.
Collaborates with management / control function partners (e.g. Risk, Legal, Corporate Underwriting) to measure progress and adherence to applicable regulatory and governance issues.

What you bring

University degree in Math/Statistics, Applied Science, Business or related program
5+ years of P&C insurance experience
Analytical focus and statistical background would be considered an asset
Microsoft suite products is a must have
Experienced in using Excel (including VLOOKUP, PivotTables), Power BI, and Tableau for dashboard creation, KPI monitoring, and trend identification.
Ability to use data to help form decisions from a management and other internal stakeholders’ perspective

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