The Governance department is a Line 1B function supporting the Personal Insurance and Claims business units’ Three Lines of Defense. Reporting to the Senior Manager, Internal Controls, the Senior Specialist, Internal Controls is responsible for leading control validation (operational audits) and advisory engagements for Personal Insurance and Claims processes. This includes:
- Understanding the overall risk and control environment
- Scoping and testing of insurance processes and controls
- Identifying and evaluating process and control deficiencies
- Providing guidance on the design and operating effectiveness of processes and controls
- Working directly with Senior Management on the design and implementation of key controls
- Coordinating the business’ response to internal, external, and regulatory audits
- Quarterly reporting to Senior Management on control validation progress and insights
What can you expect in this role?
The Senior Specialist, Internal Controls will be responsible for the following:
- Independently execute control validation and advisory engagements end to end, including scoping, design of testing procedures, control testing, and audit reporting
- Work closely with Management within the Personal Lines and Claims business units to identify and assess top and emerging operational risks
- Evaluate the design and operating effectiveness of business processes and controls
- Recommend process and control enhancements that are practical and effectively address root causes of identified deficiencies
- Constructively challenge Management’s mitigating action plans as needed and provide ongoing monitoring over their completion
- Contribute to the development and implementation of governance frameworks within the business, including the design of operational processes and controls
- Coordinate with business stakeholders and auditors for internal, external, and regulatory audits of business processes and controls
What do you bring to the role?
- Relevant professional designation(s) such as CPA, CIA, or equivalent
- 3+ years of relevant work experience within the financial services industry with significant exposure to internal/external audit, risk management, and/or regulatory compliance activities
- Insurance industry experience, especially in property and casualty operations, would be an asset
- Strong attention to detail and documentation skills
- Excellent written and verbal communication skills
- Demonstrated leadership skills with the ability to build strong relationships and influence people
- Strong organizational and problem-solving skills with the ability to resourcefully gather information, analyze critically, and cut through complexity to arrive at workable solutions
- Proficient in MS Office, including Excel, PowerPoint, and Word. Familiarity with PowerApps would be an asset
- Ability and willingness to travel between offices as needed
Salary Range: $69,000 - $127,000
