Definity Insurance is seeking a Manager, Creative & Design to head our in-house creative studio—a hybrid role that blends the visionary leadership of an agency Art Director with the workflow management of a Traffic Manager. You will oversee the creative development of brand assets from concept to delivery, while also ensuring efficient project prioritization, resourcing (both internal & external), and traffic flow across the team.
This role is perfect for a strategic, design-savvy leader who can bring big-picture creative thinking while driving operational excellence within a fast-paced, high-volume environment.
What can you expect to be accountable for in this role?
Creative Direction & Design Oversight
- Facilitate and lead collaborative concepting sessions that bring together multi-disciplinary teams across mixed media (digital, video, experiential) and traditional channels (print/collateral) to develop bold, integrated creative ideas.
- Lead visual development and design execution across all marketing, brand, and communications touchpoints.
- Provide clear creative direction, feedback, and mentorship to designers and freelance partners.
- Ensure all creative aligns with brand standards, business objectives, and stakeholder expectations.
Studio & Workflow Management
- Own the intake, prioritization, resourcing, and traffic management of all creative requests.
- Develop and manage studio processes, timelines, and workflows to ensure projects move efficiently from briefing to delivery.
- Collaborate with cross-functional teams (Marketing, Product, Sales, etc.) to balance creative capacity with organizational needs.
Team Leadership & Collaboration
- Manage and inspire a team of in-house designers and external creative partners.
- Act as the liaison between the creative team and internal clients to ensure clarity, alignment, and timely delivery.
- Lead multi-discipline teams through brainstorms, design reviews, and feedback loops to elevate creative thinking and ensure team alignment.
- Proactively identify bottlenecks and opportunities to improve creative processes and outputs.
Quality Control & Brand Stewardship
- Maintain high standards for creative quality, consistency, and brand integrity.
- Review and approve final deliverables to ensure accuracy and alignment with project goals.
What do you bring to the role?
- 6+ years of experience in a creative design leadership role, preferably in an agency or in-house studio environment.
- Proven ability to balance creative excellence with operational efficiency.
- Strong portfolio demonstrating creative leadership across digital, print, social, and experiential platforms.
- Experience leading multi-disciplinary teams through integrated concept development across mixed media and traditional channels.
- Deep understanding of project management principles, resource planning, and traffic workflows.
- Exceptional organizational, communication, and stakeholder management skills.
- Ability to inspire and motivate creative teams in a collaborative environment.
- Proficiency in project management tools (Asana) and design tools (e.g. Adobe Creative Suite, Figma).
Salary Range: $77,100 - $142,000
