Job Description
We have an fantastic opportunity to join our Business Development and Origination Transformation team as a Technical Business Analyst.
Job Type: Permanent
Location: London Hybrid role. All roles are advertised as open to part-time and job-share using the statement below.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.
Closing Date: 24th October 2025
Salary and benefits: Upto £52,000 plus plus discretionary bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role
The technical business analyst plays a pivotal role in bridging the gap between business needs and technology solutions within the retirement solutions and asset management space. They work closely with stakeholders across products, operations, compliance and IT to understand, document and translate business requirements into actionable insights and solutions.
You will be responsible for translating complex business requirements into robust technical solutions that support the delivery of retirement solutions products and services. Working at the intersection of business strategy, data and technology, this role ensures that systems and platforms are aligned with regulatory requirements, operational efficiency and customer needs.
Key Responsibilities For The Role Include
- Produces and delivers specific product related analysis and conclusion documents and artefacts across a specific product set such as BPA, Annuities or Smoothed Funds
- Collaborate with stakeholders to gather and analyse business requirements related to retirement solution products, platforms, and processes.
- Map current and future-state business processes, identifying opportunities for improvement, automation, and regulatory compliance.
- Translate complex business needs into clear functional specifications for technology teams.
- Support project delivery through requirements traceability, testing support, and change management.
- Monitor industry trends, regulatory changes, and customer needs to inform strategic planning and product development.
- Act as a liaison between business units and technology teams to ensure solutions align with strategic goals and deliver value.
- Keeping technical & business knowledge up to date in area of expertise (e.g. relevant legislation changes, product rules).
- Proposing pragmatic, innovative, cost-effective solutions to business needs
- Seeking continuously and proactively to improve quality of analysis to improve service delivery, and/or business decision making.
- Simplify technical information into more easily understood terms.
What are we looking for?
- Strong understanding of relevant products in Retirement Solutions and Asset Management such as BPA, Annuities or Smoothed Funds, and relevant regulatory frameworks
- Experience in business analysis, process mapping, and stakeholder engagement.
- Proficiency in tools such as Jira, Confluence, Visio, or similar.
- Excellent communication, analytical thinking, and problem-solving skills.
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more about
- Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
- Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us
