Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We are seeking an Internal Communications Manager to join our Group internal communications function. The successful candidate will join play a key role in helping us to deliver internal communications to c22,000 colleagues across the 56 countries in which we operate.
Seeking candidates skilled in creative internal communications, with expertise in communication technology, metrics, and community management.
You will report into a senior internal communications manager and be based in our Central London office with the expectation of being onsite 2-3 days per week on average.
What you'll be doing
Internal communication: Build and complete comprehensive internal communication plans that engage, excite and align with our goals and values.
Content Creation: Produce and edit high-quality content for various internal channels including social media posts, newsletters, intranet, emails, and event content.
Ensure all content is clear, engaging, and consistent with our tone of voice and brand values.
Community management: co-ordinate and promote engaging content to keep some of our largest Viva Engage communities active, ensuring a constant flow of fresh news and content.
Demonstrate standard process: share effective community management practices with other colleagues.
Comms guides, tools and processes: Support Senior Manager in production and management of them.
Who we're looking for
In addition to being able to demonstrate that you have the skills and experience needed to perform the role, we are looking for someone with:
Outstanding Writing Skills: Proven track record to produce clear, compelling, and concise content for all platforms.
Project Management: Demonstrated ability to manage multiple projects simultaneously, meeting deadlines and delivering high-quality work.
Attention to Detail: Keen eye for detail to ensure accuracy and consistency in all communications.
Experience in delivering campaigns and events.
Expert knowledge of using communication technology to reach large-scale audiences and communities.
Strong interpersonal skills.
Ability to analyse metrics and produce informative reports.
Proficiency in using Viva Engage and other community management platforms.
Creative Thinking: Ability to generate innovative ideas for engaging and effective communication.
In addition to being able to demonstrate that you have the abovementioned skills needed to perform the role, we are looking for someone with:
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
