We are looking for a Customer Line Intern to join our team. You will be the first point of entry for all customer requests regarding core functions.
What you will do:
- Answer standard customer requests over the phone on various topics across all core functions
- Process non-call items
- Take personal responsibility for the implementation of group-wide quality of service standards in the Advisory and Solution Department
- Service customer segements according to guidelines of Operational Manual
- Interact closely with other core functions
- Project support and User Acceptance Testing
What you will bring:
- Basic understanding of how businesses work
- Some experience of Customer Facing Service essential
- Ability to adapt to new topics
- Ability to liaise with members of other core functions
- Ability to emphathise with customers
What we offer:
- Life assurance
- Health cash plan
- Income Protection
- Hybrid working
- Employee Share Incentive Plan
- various discounts on insurance through the Allianz Partnership
- and much more
We are seeking candidates who are naturally curious and have a keen interest in technology and innovation. As we navigate the future, we value individuals who are eager to stay updated with the latest digital trends and advancements. The ideal candidate should demonstrate a proactive approach to learning and adapting to new tools and technologies, especially Artificial Intelligence (AI) powered tools, showcasing a forward-thinking mindset that aligns with our vision for growth and progress.
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