Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We are seeking a strategic Internal Communications Executive to join our Group internal communications function. This role will play a key part in shaping how we communicate with c.22,000 colleagues across 56 countries, ensuring our platforms, processes, and engagement strategies are effective, consistent, and aligned with our business goals.
This is not just about delivering communications, it’s about building the frameworks, playbooks, and governance that enable impactful communication at scale.
What You'll Be Doing
Platform & Governance Management
Own and optimise channels for internal communications (e.g., Viva Engage, intranet) to ensure they are used effectively and consistently across the organisation.
Develop and maintain playbooks, procedures, and rules of engagement for internal communications, ensuring transparency on how, when, and why messages are shared.
Act as a subject matter expert for communication technology, advising on best practices and new capabilities.
Strategic Planning & Enablement
Support the Senior Manager in creating strategic communication frameworks that guide teams on tone, timing, and channel selection.
Work with stakeholders to ensure communications align with organisational priorities and values.
Community Support & Engagement
Oversee and support key Viva Engage communities, ensuring they remain active and relevant.
Share best practices and provide guidance to colleagues on effective community management.
Measurement & Insights
Monitor and analyse engagement metrics across platforms, producing actionable insights to improve communication strategies.
Report on performance and recommend enhancements to maximise reach and impact.
Who We're Looking For
Strategic mindset: Ability to think beyond execution and contribute to frameworks, governance, and long-term planning.
Platform expertise: Strong experience managing internal communication platforms (Viva Engage, intranet, etc.).
Outstanding writing skills: Ability to craft clear, concise, and engaging content when required.
Project management: Skilled at managing multiple initiatives and deadlines.
Analytical ability: Comfortable using data and metrics to inform decisions.
Creative thinking: Innovative approach to improving engagement and communication effectiveness.
Experience working in a global, matrixed organisation and navigating diverse audiences.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
