Job Profile Summary The Underwriting Strategy and Central Portfolio Management team works at the heart of the business to shape Chaucer’s underwriting growth and transformation strategy; and supports its implementation. The team ultimately reports into the CUO. Chaucer has a strong collegiate culture where proactive and inquisitive behaviour is encouraged. This role reports into the Head of Underwriting Operational Change. The team has four main workstreams: Underwriting Strategy, Portfolio Management, Underwriting Operational Change and Underwriting Governance Framework. The primary responsibility for this role is to work with the Head of Underwriting Operational Change to improve and standardise underwriting operations, behaviour and culture alongside working with Operational Improvement, Operations, Technology and Transformation project teams. Secondary responsibility is to support the other three workstreams within the wider team to effectively execute the teams’ duties and deliver on the objectives as and when required. Job Description This role has tremendous scope for learning and development across a range of specialty (re)insurance activities and is ideal for someone looking to progress their career in the industry. Additionally, this role offers significant opportunities for exposure to underwriting leadership. This role suits an ambitious, proactive and enterprising candidate that is willing to learn and develop a diverse range of skills. Your role will be to assist the team across a range of activities, with a focus on tasks which include, but are not limited to: Assist with investigation and analysis to improve the processes that are followed by Underwriting teams to avoid control failures Assist with improving Underwriting efficiency Work with the Underwriting teams to gain process consistency across classes Provide clarity to underwriting teams on their roles and responsibilities in the end-to-end processes Assist with maintenance of SharePoint communication pages Assist with preparing and maintaining procedure manuals and guidance documents Assist with measuring and monitoring underwriting process performance and adherence to agreed governance Regulatory Responsibilities Support the Chaucer Group in maintaining a corporate culture, policies and procedures that pay due regard to the interests of Chaucer customers and treats them fairly at all times. This is a broad role and to be successful in it you will need to be curious, analytical, organised and be able to listen and interpret requirements and to communicate findings, conclusions, insights and implications concisely to interested parties. You will interact closely with senior management and widely across the business, so it would be helpful to have strong verbal and written communication skills. Skills and Competencies Relevant Lloyd’s market experience in an underwriting or underwriting operations area Understanding of Insurance and Reinsurance underwriting processes Excellent attention to detail and ability to effectively implement change considering various implications Proficient user of Microsoft Office products e.g. Excel, Powerpoint, Visio Excellent numerical skills with ability to perform robust analysis and present succinctly, with the ability to distil complexity Can demonstrate a personal management style that fully supports Chaucer’s values Supports and encourages change with a natural curiosity and inclination to challenge Apply personal initiative and accountability within team environment Ability to see the bigger picture and prioritise accordingly Attention to detail combined with ability to apply relevance, pragmatism and common sense Clear communication skills, both verbal and written, with ability to listen and interpret requirements and to communicate findings, conclusions, insights and implications concisely to interested parties. Education 3 'A' Levels or equivalent ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website. Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment. We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process. Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Our services are accessed both through Lloyd’s of London and the company markets. We are defined by an enterprising, bespoke approach to (re)insurance, enabled by the individual character, experience and imagination of our expert teams. Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies whose outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating. Chaucergroup.com
