Company: Sovereign General
Department: SET Operations
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow — your success crowns ours.
We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.
That shared commitment strengthens our culture and moves us forward — together. That’s the Crown Effect.
Reporting to the EVP and COO, the Senior Manager, Sovereign Executive Operations will act as a trusted partner to Sovereign’s executive leaders to drive operational efficiencies and execute on strategic initiatives. This role will oversee cross-functional initiatives while ensuring Sovereign Executive Team (SET) is engaging on the right priorities, issues and opportunities that are aligned to Sovereign’s business outcomes. The idea candidate is comfortable with ambiguity, working in a fast and dynamic environment, exercising critical thinking and strategic communication skills, and has a strong bias to action.
How you will create impact:
- Actively prepare Sovereign’s EVP and COO with the required information, through proactive research and collection (background, key messages, business or financial data, intel or outcomes) for attendance at external partner engagements and industry events and/or internal presentations, meetings or events.
- Actively partner with other SET Members to develop, execute, communicate and track strategic business plans, goals, KPIs and vision.
- Lead and/or direct ad hoc strategic projects as required (examples: divestitures, mergers, regulatory/compliance, etc.) and act as a key contact to internal departments, external vendors and third-party contacts.
- Lead SET meetings; set the agenda, invite constituents, managing flow and ensuring outcomes are documented, communicated and effectively managed.
- Work with the Corporate Communications/Marketing team to ensure SET internal and external profile is appropriately managed and that they are able to get the appropriate messages across to key audiences, as necessary.
- Prepare and/or co-ordinate production of summary reports, translations, papers, presentations, research, etc. for the SET as required to support efficiency and informed decision-making and ensuring action on key priorities.
- Maintain current project and initiative log, monitoring progress, reminding SET and internal and/or external parties of obligations and generally ensuring timely action by all relevant parties.
- Work across the organization to identify and manage repeatable and operational activities on the SET’s behalf to enable efficiency and consistency, while freeing up time for leaders to focus on top priorities.
- Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.
How you will succeed:
- You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
- You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
- You are open and adaptable to changing conditions with a natural curiosity to explore new opportunities or innovations.
- You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.
To join our team:
- Completion of a degree in Business Administration/Commerce/Finance or related discipline
- Change management certifications. PMP Designation and/or CPA designation (or working towards) would be an asset.
- Understanding of financial or statistical models.
- 5-10 years’ experience in the insurance industry (Commercial Insurance preferred)
- 5-7 Managerial experience including experience in a strategic leadership role
- Comprehensive knowledge of business strategy, business models and operations.
- Ability to build consensus and successfully manage and resolve contentious issues and conflicts across diverse stakeholder groups, and move the business forward
- Experience influencing and coaching senior leadership
- Bilingual – English/French is an asset
What you need to know:
- You will travel occasionally.
- Strict confidentiality with respect to employee’s personal information and other sensitive or proprietary material.
- Detail oriented work that requires a high degree of mental concentration for extended periods of time.
- You will be subject to a Background Check as a condition of employment, in the event you are the successful candidate.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Expected salary/hourly range $114,021- $164,000+
The salary amount for the successful candidate is determined by Sovereign in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.
